"My son and I were extremely happy with Brady and the team..."
My son and I were extremely happy with Brady and the team at Capital Ford as they took a whole lot time to explain features of the truck, financing, and service. There was no pressure or additional tactics to persuade the sale. Very professional and great to deal with.
"poor customer experience "
- MC 2 trucks
we had some very poor communications to begin with. when i finally got there to pick the trucks up, one had electrical problems and i had to take a "loaner" truck for 2 days.
i bought these 2 trucks sight unseen. i had previously purchased from Cypress Motors in Maple Creek, and had an absolutely excellent experience. i thought possibly i could trust another Ford dealership the same way. how wrong i was. One of the trucks i purchased has only 18.000 km on it. yesterday when i was washing it i find one of the skid plates underneath loose and almost off, 2 others completely missing and some evident oil leaks. engine light on soon after we left on the trip. the sales people i dealt with knew i had a tight schedule ahead of me when i purchased these. i was moving to the US. you would of thought they could of made sure as i purchased these sight unseen that the trucks were up to inspection standards. now i am down in the US with a truck in very inferior condition.
i will never purchase from this dealership again and i will do everything at my disposal to warn other potential customers of the experience they could possibly have
"Great product.........Greater staff"
I have dealt with Capital Ford many times and have found that the service and staff are he best in the industry/city, I fully recommend everyone buy their next car or truck there.
I don't feel 5 stars are quite enough, especially in regards the the staff and the customer service they provide. Id have to bump up the star rating to a 10 / 5.
I am doing my review over as made an error somewhere and want to correct. The sales and service people are awesome . I have been dealing with Capital for many years and have yet to have any problems. Way to go guys
Easy, professional and swift from first walking in the door to when I left everything was smooth and non rushed. Coffee and popcorn were also good.
Altho it seems to be a pain to submit
Other Employees Tagged:
"Purchasing a company truck for employee"
Logan did an excellent job of helping us select the right truck. He worked with us right through the whole experience and made sure all questions were answered in a professional and timely manner. Would highly recommend! Although I notice he is not listed below??
"Professional and welcoming!"
The best customer service I've received in a very long time! Congratulations on a great team! I will most definately be sharing with others the great experience I had purchasing this Edge. I absolutely love it!
"Best Dealership in Regina"
I recently brought my 2013 Fusion in for it's 100,000 km service and drove away with a 2017 fusion off the showroom floor. It's because of the great service and friendly staff that always brings me back to Capital Ford which easily convinced me for my recent purchase.
This is my 3rd fusion and 4th vehicle that I've purchased since 2003, and all of family have purchased from Capital. My wife drives 2013 escape, my son drives 2014 escape, my daughter drives 2011 fiesta, my mother in law drives 2009 fusion a bother in law drives 2015 focus and a number of my friends that I have referred.
First I want to thank Jon Burabash and Ken Kennedy getting the process started finding the right car arranging the financing. Secondly I want to thank Jilles Descochers his work with the bank, and finally Ankit Patel my sales person.
Overall what brings me back and why I send my family and friends to Capital Ford is that it goes beyond the sale. It's the overall service that I have been able to experience over the last number of years. No matter what type of service that my vehicle requires from oil changes, regular repairs, and even auto body repairs, Capital Ford has provided me excellent service.
Overall Capital Ford has the best staff! Friendly, courteous, very professional and know how to go above and beyond!
I want say thank you ! It's Great to Own a Ford! This what brings me back to Capital Ford.
" Proud Ford Owner"
PS: The Ford Fusion is the best car that I have ever owned !
"great experience. My new dealership for life. "
- Brad's Encore
First class treatment from initial phone call to having vehicle delivered. Never felt uncomfortable or any pressure on any part of the whole purchasing procedure. Both my wife and I have purchased our vehicles from here and no reason to ever look elsewhere.
Other Employees Tagged:
, Ryan Smiley
We had no problems and the process went very smooth.Everyone worked together to provide me with the exact vehicle and price I was looking for.