Kathy Ottmer | Page 2

Lester Glenn Subaru responded

Hi Estoprodriguez, Welcome back! We're thrilled to have you as a returning customer! It's great to hear that Seth and our team provided you with friendly customer service once again. If you need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Barbara, Thank you for sharing your experience! We're glad to hear that Kathy was able to promptly assist with your tire issue and ensure your safety! Your kind words mean a lot to us, and we love Kathy too! If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Streamline Auto Body, Thank you for your review and for trusting us with your safety system recalibrations! We're glad to hear that you find our service prompt and our communication great! Ensuring the proper calibration of ADAS is crucial for vehicle safety, and we're proud to assist in that process. If you need anything else in the future, just let us know! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi PATLYNCH07052, Thank you for your review! We're glad to hear that you found us helpful with good customer service! It's great to know that you experienced short wait times and enjoyed our comfortable waiting area. If you have any further questions or need assistance in the future, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hey JLOCASTRO142, Thanks for taking the time to share your feedback! We're delighted to hear that you had an excellent service experience with us! Transparency and punctuality are top priorities for us, so we're glad to know that your repairs were explained and completed on time! It's also great to hear that our shuttle service was convenient for you. If you ever need anything else or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi HALFANT.RAH1, What a wonderful experience you had with Kathy! It's fantastic to hear that she went the extra mile to greet you and provide thoughtful and professional service! Efficiency and clear communication are key, and it sounds like Kathy nailed it. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi BRIANBONNER235, Thank you for your kind words! We're thrilled to hear that Nicole and the team consistently provide you with nice, competent, and professional service! Building trust with our customers is important to us, so we're delighted to know that you always choose us for your Outback's service and repairs. If you ever need anything in the future or have more feedback to share, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi LILACLANEROCKS, Thank you for your feedback! We're glad to hear that your oil change and tire rotation appointment went smoothly and efficiently. We strive to provide prompt service to all our customers, and we're pleased that your experience met your expectations! If you have any further feedback or need assistance in the future, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi PTK999, Thank you for your glowing review! We're thrilled to hear that our team has consistently provided you with excellent service! Listening to our customers' concerns, keeping them informed, and making them feel important are all priorities for us. We're grateful for your loyalty and trust in us for servicing your Subaru cars. If you ever need anything else or want to share more feedback, please don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Tom & JoAnn, Thank you for your kind words and for sharing your experience with David, Patrick, and Brandon! We're delighted to hear that they provided you with exceptional service throughout the process of purchasing your new Subaru! Professionalism, patience, and thoroughness are values we strive for in our team, and it's wonderful to see that they delivered on all fronts! We'll be sure to pass along your applause to David, Patrick, and Brandon! If you ever need anything else or have more feedback to share, please don't hesitate to reach out! Enjoy your new Subaru, and we look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team