154 Reviews
Write a Review154 Reviews of Kerry Monica, Jr.
May 16, 2024
The serpentine belt on my car broke when on my way to a critical meeting in Virgina and DC. Because it had been replaced just weeks before, the dealership stood behind me, offered me a loaner, made it easy critical meeting in Virgina and DC. Because it had been replaced just weeks before, the dealership stood behind me, offered me a loaner, made it easy for me to pick it up even though the AAA tow wouldn't get to the dealership until after it closed, and that allowed me to make my meeting early the next morning. I truly appreciate the effort that the service department took in this case. Thank you. More
Other Employees Tagged: Keith Conroy, Bert Gomez
May 04, 2024
Our experrience was wonderful. We had a issue that Kerry Monica went out of his way to get resolved for us. We could not ask for a better Dealership.We would recommened Lester Glen We had a issue that Kerry Monica went out of his way to get resolved for us. We could not ask for a better Dealership.We would recommened Lester Glen Subaru for anyone thinking of purchasing a Subaru More
April 24, 2024
This was a very stress free experience and any problems we ran into Francis was right there to fix everything and make sure we were good to go. The customer service was great and the environment was very f we ran into Francis was right there to fix everything and make sure we were good to go. The customer service was great and the environment was very friendly and welcoming. We have been Lester Glenn customers for over twenty years and this is why we keep coming back. More
Other Employees Tagged: Patrick Piro, Francis Pearson, Kathy Ottmer
April 21, 2024
The team of service agents where exceptional when addressing any questions I had . Explained everything I had asked about. addressing any questions I had . Explained everything I had asked about. More
Other Employees Tagged: Kathy Ottmer, Keith Conroy
April 20, 2024
Courteous friendly and professional while eager to assist customers in anyway. Informative about service and needs for your care. assist customers in anyway. Informative about service and needs for your care. More
Other Employees Tagged: Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez, Eric Senatore
April 17, 2024
As an out-of-town Subaru owner, I am very grateful to Kerry and the folks at LGS for getting back on the road on our way to the eclipse last week! They were able to get my Crosstrek going again by letti Kerry and the folks at LGS for getting back on the road on our way to the eclipse last week! They were able to get my Crosstrek going again by letting us "borrow" a part for a week and then ordering and installing a new one upon our return. Without this priority and generous treatment, we might have had to wait till 2077 for a next view! More
March 31, 2024
Excellent service took the car @ the scheduled time , but it was really a bit expensive it was really a bit expensive More
Other Employees Tagged: Kathy Ottmer, Ekaterina Espinosa
March 31, 2024
Had to get my oil changed & tired rotated immediately Lester Glenn Subaru was amazing to get me in last minute & take amazing care of me! Lester Glenn Subaru was amazing to get me in last minute & take amazing care of me! More
Other Employees Tagged: Ekaterina Espinosa, Eric Senatore
March 30, 2024
It was awesome so smooth and Nicole was informative and timely. Easy to set appointment timely. Easy to set appointment More
Other Employees Tagged: Kathy Ottmer, Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez, Eric Senatore
March 23, 2024
I found Kerry very easy to communicate with and he put me very much at ease as I was very anxious. very much at ease as I was very anxious. More
Other Employees Tagged: Kathy Ottmer, Ekaterina Espinosa