Karl Alvarez | Page 56

Very happy new car owner! Everyone was very helpful and a pleasure to work with. Steve is extremely knowledgeable about BMW cars, as our client advisor he helped us find the p Everyone was very helpful and a pleasure to work with. Steve is extremely knowledgeable about BMW cars, as our client advisor he helped us find the perfect vehicle intuitively knowing our taste and expectations. We would highly recommend Steve and Ferman BMW!’ More

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Service on 5 series Very helpful staff, Doug and Tomas a pleasure to work with. I would recommend them to anyone needing service. Great place to wait for work to be finis Very helpful staff, Doug and Tomas a pleasure to work with. I would recommend them to anyone needing service. Great place to wait for work to be finished and shuttle service wherever you want to go! More

by Irenescar101 Verified Customer Verified Customer

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Great customer service . Gary and Joe were both wonderful to work with and I'll definitely be back in these years to lease my next vehicle. . Gary and Joe were both wonderful to work with and I'll definitely be back in these years to lease my next vehicle. More

by epetty730 Verified Customer Verified Customer

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A pleasure to deal with. We were looking for and found the perfect car to meet our needs and desires. Brian our sales advisor was nothing short of professional and courteous We were looking for and found the perfect car to meet our needs and desires. Brian our sales advisor was nothing short of professional and courteous at all times. His demeanor and knowledge of his product was exceptional. Coming to an a final agreement involving both Brian and Karl was handled very well and all parties were satisfied with the result. An atta boy goes out to both Joe (finance) and Toby (technical overview of car) making our experience with Ferman a PLEASURE! More

by dleshaw Verified Customer Verified Customer

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Great team Excellent attention to detail from everyone, Nick Hawk saw that all my concerns where taken care of.and Parts manager Joe Smitha coordinated my tire Excellent attention to detail from everyone, Nick Hawk saw that all my concerns where taken care of.and Parts manager Joe Smitha coordinated my tire purchase with service. More

by GLACHAPEL Verified Customer Verified Customer

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Great experience Great service experience as usual, really love working with this dealership and I wouldn’t like to my car anywhere else! Thanks Ferman! Great place! Great service experience as usual, really love working with this dealership and I wouldn’t like to my car anywhere else! Thanks Ferman! Great place! More

by Carmella Verified Customer Verified Customer

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Thank you Karl Alvarez and Steve Vendon. This is my 2nd lease with Ferman BMW, Sales Manager Karl Alvarez, sales associate Steve Vendon and Kenny Russell were the reason I returned. Also sp This is my 2nd lease with Ferman BMW, Sales Manager Karl Alvarez, sales associate Steve Vendon and Kenny Russell were the reason I returned. Also special thanks to Scott Douglas for being kind and accomodating to me, I apprecited all of your assistance. More

by ostazalan Verified Customer Verified Customer

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NEW CAR FUN Alex is very knowledgeable and showed us many choices to meet our needs and desires. Very personable and professional and Karl put the icing on the ca Alex is very knowledgeable and showed us many choices to meet our needs and desires. Very personable and professional and Karl put the icing on the cake. Toby showed me how to use all the widgets and gadgets on the X3 (as much as I could absorb in one session). After a very minor hiccup with the paperwork it was clear sailing.. Great dealership. Highly recommend. More

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Great car, great crew Didn't know what model we wanted to replace our old Z3, so Lamar and Mary set us up with a 2-day test drive. So glad they did, because the car we tho Didn't know what model we wanted to replace our old Z3, so Lamar and Mary set us up with a 2-day test drive. So glad they did, because the car we thought we wanted - wasn't. Mary went out of her way to put us in a car we would like, and the exact color and style just happened to be delivered while we were there! Serendipity! They prepped it and we drove it home. We love our new 430i ... and Ferman BMW! More

by mesch48 Verified Customer Verified Customer

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Ask for Alex Wolf! Alex is easy going and great to work with. Ferman went above and beyond to make sure my concerns were addressed and that we had a good customer servic Alex is easy going and great to work with. Ferman went above and beyond to make sure my concerns were addressed and that we had a good customer service experience. Thank you! More

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