Nick Hawk

Told me my 2024 M3 was damaged by me and would cost over 2K to replace sensor. I did not damage the sensor. It would randomly not work as soon as the 1st week I bought the car. There technicians are terribl 2K to replace sensor. I did not damage the sensor. It would randomly not work as soon as the 1st week I bought the car. There technicians are terrible and are either liars or incompetent. You have been warned. More

by jotrip Verified Customer Verified Customer

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Nick Hawk in service is awesome! He’s always so helpful, honest and thorough when explaining repairs on my car! We will continue to purchase cars at Ferman because of Nick in service He’s always so helpful, honest and thorough when explaining repairs on my car! We will continue to purchase cars at Ferman because of Nick in service dept! More

by Alexandra.Buckenham Verified Customer Verified Customer

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I drive over 50 miles each way to go to this dealership instead of one 10 miles and another 20 miles away. That should be all I need to say. instead of one 10 miles and another 20 miles away. That should be all I need to say. More

by lmlutt Verified Customer Verified Customer

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Too many words Genius was excellent She is very knowledgeable Service person very helpful and responsive knowledgeable Service person very helpful and responsive More

by bob-kay Verified Customer Verified Customer

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Service advisor Nick Hawk and the service manager Paul were exceptional. They worked tirelessly to address my concerns. They both are very professional and knowledgeable about the product. Paul from the m were exceptional. They worked tirelessly to address my concerns. They both are very professional and knowledgeable about the product. Paul from the management and customer service side and Nick from the technical and customer service sides. I appreciate the effort they put in to make me feel like a valued customer. That's the service that I expect from BMW. More

by sheardh65 Verified Customer Verified Customer

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Only one place I will take my 2024 X-5 for service—to Nick Hawk at Ferman BMW. Nick provided me really outstanding service on my 2011 X-5 and, no surprise, has continued to do so on my 2024. Just had him Nick Hawk at Ferman BMW. Nick provided me really outstanding service on my 2011 X-5 and, no surprise, has continued to do so on my 2024. Just had him replace my all-season run-flats at am amazing number of miles on the originals. Bought both X-5s at Ferman BMW in Palm Harbor. Stayed with them for their exceptional service. Highly recommended. More

by wagroves Verified Customer Verified Customer

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Andrew and the BMW service tes Are top notch _ Fud a great job anx jeep my 430i running in tip top shape. great job anx jeep my 430i running in tip top shape. More

by rcpollockwfl Verified Customer Verified Customer

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Above and beyond. Came and picked up my car and dropped off a loaner. Then, after service, washed and returned my car. Couldn’t be easier! Came and picked up my car and dropped off a loaner. Then, after service, washed and returned my car. Couldn’t be easier! More

by smkenney97 Verified Customer Verified Customer

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Great customer service. The service manager was attentive and timely. Also, the waiting lounge was clean and comfortable. The service manager was attentive and timely. Also, the waiting lounge was clean and comfortable. More

by John Verified Customer Verified Customer

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I have been going to Ferman for 6 years and I have a good relationship with sales and service representatives. I trust them and I like them relationship with sales and service representatives. I trust them and I like them More

by vmunno0 Verified Customer Verified Customer

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