Karl Alvarez | Page 57

Very good except for the long time for paperwork Took to the next day to finish paoerwork It was not Brian's fault He is the best salesman Very professional and knowledgeable about his work He Took to the next day to finish paoerwork It was not Brian's fault He is the best salesman Very professional and knowledgeable about his work Helpful and trying to solve problems that were not even in his field More

by Fernando Verified Customer Verified Customer

Report | Print

Outstanding service It was the best car buying experience I have ever had I would recommend them 100 times over !!! Karl was amazing & Tom was an absolute delight to wor It was the best car buying experience I have ever had I would recommend them 100 times over !!! Karl was amazing & Tom was an absolute delight to work with!!! Even went as far to bring me my garage opener and my Sunpass to my home that certainly going above and beyond !!! More

by ARAIFORD Verified Customer Verified Customer

Report | Print

Making it happen is what Ferman does! If you need something done and you need it 5 minutes ago call Jamie! She always performs the impossible! Ferman BMW Service is extraordinarily accom If you need something done and you need it 5 minutes ago call Jamie! She always performs the impossible! Ferman BMW Service is extraordinarily accommodating. The entire staf is always friendly and smiling as I arrive. Once again Thank You Jamie. More

by devildogjoer Verified Customer Verified Customer

Report | Print

Robert He was kind, patient, and spent time finding the car that met my needs. He followed up today regarding the “genius” service when I took delivery of my He was kind, patient, and spent time finding the car that met my needs. He followed up today regarding the “genius” service when I took delivery of my car. I need to schedule another appointment with the genius to go over the features of my car. More

by strudledoo Verified Customer Verified Customer

Report | Print

Always courteous and efficient Always a pleasure to deal with Karl, Mary and Nick. They make it so easy to bring my car in and communication is always on point. Always a pleasure to deal with Karl, Mary and Nick. They make it so easy to bring my car in and communication is always on point. More

by darla1959 Verified Customer Verified Customer

Report | Print

New 7 Excellent experience Working with Steve and Karl. Great knowledge of the product. No pressure. Easiest process with turning in a previous lease the ve Excellent experience Working with Steve and Karl. Great knowledge of the product. No pressure. Easiest process with turning in a previous lease the vehicle.Finance Department did a great job. Excellent description of cost of the vehicle. More

by DRJOHNIBRAHIM Verified Customer Verified Customer

Report | Print

Wow! Amazing Dealership Experience From start to finish, the Ferman team was outstanding. Treated me like part of the family. Thank you to Karl Alvarez and Mary Keller for making this From start to finish, the Ferman team was outstanding. Treated me like part of the family. Thank you to Karl Alvarez and Mary Keller for making this car purchasing experience outstanding. This is why I am a loyal customer of Ferman BMW and always will be in the future. Highly recommend Ferman for your automotive needs and especially Ferman BMW for allowing me the opportunity to own yet another Ultimate Driving Machine!! More

Report | Print

Quick, easy and pleasurable! My first BMW purchase, and I was really impressed! Alex Wolf and Charlie kept me well informed on the progress, and made a great initial offer. I w My first BMW purchase, and I was really impressed! Alex Wolf and Charlie kept me well informed on the progress, and made a great initial offer. I will likely return! More

Report | Print

My experience was great Thank you for making the buying experience pleasurable and for allowing me to get out of my current vehicle. I appreaciate the BMW/Mini staff. Thank you for making the buying experience pleasurable and for allowing me to get out of my current vehicle. I appreaciate the BMW/Mini staff. More

by HOPEMARIESWEIER Verified Customer Verified Customer

Report | Print

Probably the best car buying experience I’ve ever had. I was very pleased! They were very appreciative of my business and really worked to help me get the best deal for my budget. Everyone was kind and p I was very pleased! They were very appreciative of my business and really worked to help me get the best deal for my budget. Everyone was kind and professional. Aleksandr, Brian, Scott in Finance! Awesome team of very caring people. More

by PC Verified Customer Verified Customer

Report | Print