Dealership Experience
31 yrs, 4 mos
Industry Experience
31 yrs, 4 mos
648 Reviews
Write a Review648 Reviews of Karl Alvarez
June 09, 2019
Steve V and the team at Ferman BMW My purchase yesterday makes our 8th purchase from Ferman BMW . Over the years Steve have made the purchase process very easy . He treat my family lik My purchase yesterday makes our 8th purchase from Ferman BMW . Over the years Steve have made the purchase process very easy . He treat my family like his own family. It’s always a great feeling when the managers greet you with a warm welcome . Great customer service from Steve and everyone else . I will highly recommend this dealership and Sales Rep Steven Venden He is the greatest . Thanks Joe Cleaver for all of the information on the great service and protection products. Thank to Karl Alvarez also I appreciate you too I will be back for the new 850 soon More
Other Employees Tagged: Joe Cleaver , Steven Venden
June 06, 2019
Superstars in the Automotive sales and service industry! All of the folks at Ferman BMW are complete professionals, from the moment you interact with the front desk staff to the dealership management, you ar All of the folks at Ferman BMW are complete professionals, from the moment you interact with the front desk staff to the dealership management, you are treated to exceptional professionalism and a genuine caring attitude. I have never once felt over looked or ignored, my interactions with all facets of this dealerships teams has been top notch! More
Other Employees Tagged: Jamie Annese , Erin Chaparro, Brian Gains
June 03, 2019
Service The staff is always professional. Service department is always very courteous of my time and keep me up-to-date and what's going on with my vehicle The staff is always professional. Service department is always very courteous of my time and keep me up-to-date and what's going on with my vehicle would highly recommend Ferman Bmw More
Other Employees Tagged: Brian Pelletier, Nick Hawk, Jamie Annese, Mary Keller, Alex Wolf, Robert Chodorowski , Phil Bennis, Paul Scaglione, Steven Venden
June 02, 2019
Excellent service I have been getting my car serviced for a couple years now at Ferman BMW and I am thoroughly impressed with their service department! I’m a huge fan o I have been getting my car serviced for a couple years now at Ferman BMW and I am thoroughly impressed with their service department! I’m a huge fan of Jamie in service. She writes up the service to be completed on my car and is knowledgeable, dependable and provide fabulous customer service. Stevon is a fantastic technician and I trust him completely with my car. More
Other Employees Tagged: Jamie Annese , Stevon, service technician
June 02, 2019
GREAT CUSTOMER SERVICE TOBY took care of my service needs in a first class manner. I had a time constraint and work conflict and he wanted went above and beyond to meet my n TOBY took care of my service needs in a first class manner. I had a time constraint and work conflict and he wanted went above and beyond to meet my needs!! Great job TOBY!!! The BMW team is very fortunate to have him onboard. More
Other Employees Tagged: Toby Edward Pacuch
May 31, 2019
charles fantastique we were lucky to have a seller like charles fernandes he has all implemented for us to feel like home very professional I recommend you this seller we were lucky to have a seller like charles fernandes he has all implemented for us to feel like home very professional I recommend you this seller More
Other Employees Tagged: Charles Fernandes
May 30, 2019
Oil service and fix an annoying rattle. Service made sure that I was continuously appraised of the work being done on my car. Very knowledgeable, courteous and helpful from start to finish. Service made sure that I was continuously appraised of the work being done on my car. Very knowledgeable, courteous and helpful from start to finish. More
Other Employees Tagged: Cesar Tereso , Brian Gains, Jimmy Whaley
May 19, 2019
Had a great experience David Soto the Salesmen was very helpful in getting my deal done. The finance department was very helpful as well and made my experience great! David Soto the Salesmen was very helpful in getting my deal done. The finance department was very helpful as well and made my experience great! More
Other Employees Tagged: David Soto
May 16, 2019
Great excellent Easy going and great people to work with , would recommend family and friends. To this dealership. A one service no hassle , just great people . Five Easy going and great people to work with , would recommend family and friends. To this dealership. A one service no hassle , just great people . Five stars More
Other Employees Tagged: David Soto
May 15, 2019
Awesome Customer Service and Sales People After a pretty bad experience at another car dealer, I immediately called came to Ferman BMW and explained my situation and they were nothing short of After a pretty bad experience at another car dealer, I immediately called came to Ferman BMW and explained my situation and they were nothing short of amazing to make my experience great with them. Brian was so patient with me and listened to my car needs and Steven went above and beyond to make sure I loved my vehicle before purchasing and his knowledge was extensive on it. Thank you for making my purchase so easy and quick!! It was well worth it. More
Other Employees Tagged: Brian Gains, Steven Venden, AJ

