Karl Alvarez | Page 30

Karl and Mario are top notch. Sales experience was excellent. Third vehicle leased here. Would absolutely return. excellent. Third vehicle leased here. Would absolutely return. More

by Jason H Verified Customer Verified Customer

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We had a very good experience purchasing a new vehicle. Our sales rep (Mario) was excellent. However, as we were waiting for paperwork I was a little surprised to notice that many potential customers were Our sales rep (Mario) was excellent. However, as we were waiting for paperwork I was a little surprised to notice that many potential customers were not promptly greeted when they walked in. We also had a little SNAFU with our trade-in (my fault), and that situation was handled satisfactorily by Mario and the management. Overall - GOOD experience. Will definitely recommend Ferman and Mario. More

by rrgoodwin Verified Customer Verified Customer

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Prioritized me in without notice and got me out and back on the road quickly. So grateful they listened to my situation and ensured I got immediate attention so my day went without disruption, and my car w on the road quickly. So grateful they listened to my situation and ensured I got immediate attention so my day went without disruption, and my car was given back clean on top of the quick and accurate services completed. Sal Graziano literally saved my day, please ensure he is thanked. More

by dgenton Verified Customer Verified Customer

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This is our third BMW purchase from the team at Ferman BMW (Mario B (salesman) and Alan M (Sales Manager) and Karl A (Management) and Joe C(Finance)) within the past few months. Their attention to detail BMW (Mario B (salesman) and Alan M (Sales Manager) and Karl A (Management) and Joe C(Finance)) within the past few months. Their attention to detail and attitude in finding us the right car went above and beyond our expectations. This team is both efficient and through and I simply cannot say enough positive things about these guys at Ferman BMW. Great Team and Thanks to Ferman BMW! More

by Rickchap Verified Customer Verified Customer

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Robert sold me my prior car; he sold me my new one. Great person, kind, and knowledgeable. person, kind, and knowledgeable. More

by strudeldoo Verified Customer Verified Customer

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I recently purchased a 2022 BMW X3 M40i right off the showroom floor had a great experience with my salesman Patrick Knutson, (very patient guy and not pushy) he went over all my options and made sure I showroom floor had a great experience with my salesman Patrick Knutson, (very patient guy and not pushy) he went over all my options and made sure I was making a well informed decision, and also the General Manager Karl Alvarez was very helpful with a few issues I was having through out the process. Additionally, Scott the Finance Director was very creative in his financing approach when I was a little short on the downpayment and suggested I apply for the BMW credit card which has a 0% interest for the first 12 months as opposed to putting the downpayment on one of my existing credit cards at a 24% rate. I was very pleased with the service I received. More

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Great friendly service, they're attention to detail is phenomenal, definitely recommend this dealership. I passed up a BMW dealer that was much closer to me due to Ferman BMW great reputation. phenomenal, definitely recommend this dealership. I passed up a BMW dealer that was much closer to me due to Ferman BMW great reputation. More

by jorgemoreno Verified Customer Verified Customer

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Great experience, great service, and wonderful staff!! Would return for service!! Would recommend to other friends who need service great store! Five out of Five Would return for service!! Would recommend to other friends who need service great store! Five out of Five More

by dylanjmills Verified Customer Verified Customer

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Everyone at the dealership was extremely friendly and professional and helpful. We feel right at home. There was no pressure and everything was explained in great detail especially by the BMW “genius” it professional and helpful. We feel right at home. There was no pressure and everything was explained in great detail especially by the BMW “genius” it couldn’t have been a better experience. More

by dgraz Verified Customer Verified Customer

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I purchased a cute but mean little 135i convertible from Ferman BMW. Tom and Karl were very helpful and accomodating. I love this little car! Ferman BMW. Tom and Karl were very helpful and accomodating. I love this little car! More

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