Karl Alvarez | Page 29

Mario and Karl are fantastic! This is my fourth car with them and the buying experience is fantastic! Would recommend Mario to anyone! Great guys to work with!! them and the buying experience is fantastic! Would recommend Mario to anyone! Great guys to work with!! More

by NYrangers0829 Verified Customer Verified Customer

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Sal was a pleasure to deal with. He expedited the service work. No issues with him. My suggestion is when you wash the cars the windows need to be toweled dried because without the towel dry there service work. No issues with him. My suggestion is when you wash the cars the windows need to be toweled dried because without the towel dry there are many water spots and we need to use glass cleaner to get rid of the spots More

by Jeffgeee Verified Customer Verified Customer

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We found a pre-owned BMW X5 that completely met our expectations for a low mileage, very clean, well kept car that had been serviced at Ferman since it was new. The sales advisor, Rosina, and her manag expectations for a low mileage, very clean, well kept car that had been serviced at Ferman since it was new. The sales advisor, Rosina, and her management team, including Jazer, the BMW Genius; Alan, the Sales Mgr; and others; all the way up to Karl, the General Sales Mgr, made our experience a good one during the evaluation and purchase. Thanks to them, my wife and I have a nice vehicle that we can trust and a great service department that can help us if the need arises. Jim E More

by CJ's 3X3 Verified Customer Verified Customer

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Relatively painless lease return. Dealership was accommodating to my schedule. BMW genius Jazer was excellent. accommodating to my schedule. BMW genius Jazer was excellent. More

by gvcurl Verified Customer Verified Customer

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Recently sold a BMW X7 to Ferman BMW. Had a bit of an issue finalizing the contract. Mr Murray class able to step in and help complete the transaction with the highest level of customer service and integ issue finalizing the contract. Mr Murray class able to step in and help complete the transaction with the highest level of customer service and integrity. Thank you Mr. Murray!!! More

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Sales Mario is a gent who knows his hot wheels! Nico in service is outstanding and takes care of his clients. service is outstanding and takes care of his clients. More

by EGROHE3 Verified Customer Verified Customer

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This is my second time buying a BMW from Ferman BMW and Alex has been amazing both times Alex has been amazing both times More

by cooka120 Verified Customer Verified Customer

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Great service from Mary and Karl! Oh and Joe too! Wonderful team to work with. Wonderful team to work with. More

by lizmcginnis325 Verified Customer Verified Customer

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Great buying experience. GM and sales were all fantastic. Everyone was very professional and educated about the car’s features Everyone was very professional and educated about the car’s features More

by gary.ingram Verified Customer Verified Customer

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As always, Mary Keller and Karl Alarez were amazing and frankly the best and most trusted to deal with in terms of buying a new BMW. frankly the best and most trusted to deal with in terms of buying a new BMW. More

by Joe.Doswell Verified Customer Verified Customer

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