Karen Clouter | Page 4

Challenging to find this kind of service and integrity! Great experience with sales department (helpful, honest) during the purchase of our used vehicle (treat you the same as if buying an expensive new veh Great experience with sales department (helpful, honest) during the purchase of our used vehicle (treat you the same as if buying an expensive new vehicle), to the work we have had done through the service department to date. Treat you well, foresee issues and work it out for you without always having to ask. Not rushed when you would like answers for your concerns. Quite different from most of the "city" dealerships we have had dealings with, or many other businesses today that have lost what many of us remember to be "customer service". More

Helpful 0

Report | Print

Excellent personable and family friendly When i first went to mike at kia about my vehicle breakdown he was very helpful, showed me lots of options and did not push in any way. I have remain When i first went to mike at kia about my vehicle breakdown he was very helpful, showed me lots of options and did not push in any way. I have remained at kia on my 3rd vehicle because of the sales team and service. They are commited to ensure customer is top notch and would not go anywere else. Thankyou for taking the stress out of vehicle breakdowns and buying. More

Helpful 0

Report | Print

Terrific The team at Turpin from sales ,service, transparency of pricing, for my last several auto purchases has been courteous, prompt, and well presented and The team at Turpin from sales ,service, transparency of pricing, for my last several auto purchases has been courteous, prompt, and well presented and priced More

Helpful 0

Report | Print

New Vehicle Purchase Experience Ownership, sales, service and administrative staff at Turpin KIA made our purchasing experience a very positive one. Would not hesitate to recommend t Ownership, sales, service and administrative staff at Turpin KIA made our purchasing experience a very positive one. Would not hesitate to recommend this dealership to anyone. Much appreciated More

Helpful 0

Report | Print

Dealing with Suzuki recall air bag A chat with Jason led us to decide that Turpin/Kia at C.P. was the nearest and best place to address our problem. Staff members at T/K which I met wer A chat with Jason led us to decide that Turpin/Kia at C.P. was the nearest and best place to address our problem. Staff members at T/K which I met were friendly and helpful. Jason in part proved helpful to enable getting our Drive Clean requirement completed at the same time - great help. More

Helpful 0

Report | Print

Superior Experience at Turpin KIA We bought our 8-seater Sedona at Turpin KIA in the summer of 2015. The buying experience was relatively stress-free, and the salesperson worked hard t We bought our 8-seater Sedona at Turpin KIA in the summer of 2015. The buying experience was relatively stress-free, and the salesperson worked hard to find us the (rather rare) 8-seater model and get it in the price range we were able to afford. The vehicle is a trouble-free workhorse! So reliable, a pleasure to drive, and has a versatile interior. We are delighted with our purchase. We've had our Sedona back to the dealership for its regular maintenance, and our experience with the service staff has always been positive. However, the 50,000 km service we received on Monday and Tuesday of this week was the best yet. Jason and the team made sure we had a (free!) loaner vehicle so the kids and I could continue on with our regular activities. The rear brakes had been making a squealing sound in reverse, so we thought there was a rear brake job needed while it was in. However, Jason called bright and early on Tuesday morning to say that it was just some dirt that had gotten lodged in the brake assembly, so they cleaned it out. The total bill was just over $50, when I was expecting it to be over $500! How's that for a great experience? Afterwards, Karen called to make sure my servicing went well, Such a great bunch of folks at Turpin KIA! More

Helpful 0

Report | Print