Kaitlyn Gray
Kaitlyn Gray at Secor Subaru

Kaitlyn Gray | Page 12

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.9
136 Reviews
4.9

136 Reviews

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136 Reviews of Kaitlyn Gray

December 23, 2023

Dealership Rating
Employee Rating

Excellent Everyone I dealt with was very professional and knowable Everyone was so very nice More

by Susan44
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Dec 27, 2023

Secor Subaru responded

Hi Susan! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at Secor Subaru. Providing excellent service and making our customers feel valued is always our top priority. Safe travels!

December 20, 2023

Dealership Rating
Employee Rating

Easy to work with. Very efficient. Pleasure . Would not hesitate to recommend Secor to anyone. More

by DON C.
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Dec 20, 2023

Secor Subaru responded

Thank you for rating us five stars, Don! We look forward to serving you again! - Secor Subaru

December 20, 2023

Dealership Rating
Employee Rating

Easy to schedule appointments. Very friendly staff. No issues at this time. Love my BRZ More

by HSTAMPC
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Dec 20, 2023

Secor Subaru responded

Thank you for coming to see us for your BRZ's service needs! - Secor Subaru

December 12, 2023

Dealership Rating
Employee Rating

Wonderful, thorough and very communicative The shuttle transportation was wonderful I appreciate the ability to text More

by varcelus
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Dec 12, 2023

Secor Subaru responded

Thank you for the wonderful feedback about your recent experience with the Secor Subaru team! We appreciate your business and hope we have the opportunity to serve you again in the future!

December 10, 2023

Dealership Rating
Employee Rating

Always a top-notch experience with Secor Subaru for the past 20+ years… And before that with Secor Saab More

by SALUTIBEST
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Dec 11, 2023

Secor Subaru responded

We're so glad to have had your support for the past 20+ years! It's always a pleasure serving you at Secor Subaru. Here's to many more years of top-notch experiences!

December 10, 2023

Dealership Rating
Employee Rating

They kept me informed, were professional, and explained everything to me. I'd use secor again. More

by alanmduggan
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Dec 11, 2023

Secor Subaru responded

We're so happy, Alan! Thank you for choosing Secor Subaru!

December 07, 2023

Dealership Rating
Employee Rating

Was not charged what I was quoted for the work done on my vehicle. I was very unhappy with the service this time around. Both times I went I was asked the best way to contact me and I said by call/phone is b More

by DOMINIC.ANA
Recommend Dealer
No

Other Employees Tagged: Kaitlyn Gray

November 30, 2023

Dealership Rating
Employee Rating

They continue to exceed my expectations. They let me work in their offices and I'm able to keep working while getting my car serviced. More

by Cbreverman
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Dec 01, 2023

Secor Subaru responded

Thank you for trusting Secor Subaru with your service needs! We're happy to hear our team continues to exceed your expectations and we look forward to seeing you at your next visit!

November 30, 2023

Dealership Rating
Employee Rating

Poor communication and I was not notified that my car will be kept overnight or results of diagnostic test although I asked to be called. More

by DOMINIC.ANA
Recommend Dealer
No

Other Employees Tagged: Kaitlyn Gray

Dec 06, 2023

Secor Subaru responded

Thank you for the review. I'm sorry to hear about the lack of communication and will make sure we address this feedback with our team. If you have any additional questions or concerns, please feel free to contact me directly at your earliest convenience. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

November 29, 2023

Dealership Rating
Employee Rating

it was a good experience. i was kept up to date on the service of my act and what time it would be completed More

by WENDYLYNN64
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Nov 30, 2023

Secor Subaru responded

Wendy, we're glad to know you had a good experience at Secor Subaru and appreciated our timely updates. Thanks for your review!

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