Justin Hoffart | Page 28

Did not buy here Went in the evening, the receptionist paged a salesman and Justin jumped out of his office nearly taking out another staff member with his excitement. Went in the evening, the receptionist paged a salesman and Justin jumped out of his office nearly taking out another staff member with his excitement. We thought he was very enthusiastic. He found us a vehicle we were interested in and was in our price range very quickly. Then it all went downhill. He lied to us several times and put down specific other dealerships. He told us that the vehicle was only on the lot for less than half the time it was there. We asked to see the inspection report and he brought us a report showing the inspection after all the take in work was done, so it looked like it came in with no problems (also showed how long the vehicle was actually there). We were irritated but still interested in the vehicle so we had him get the sale worksheet drawn up, we thought we had told him we wanted to do the trade in on the "$2000 cash for clunker" promotion, but it didn't show up on the sheet when he came back. So we brought that to his attention and he went back again to his manager and they wouldn't honor it and offered us $200 (far cry from $2000). When we told him that we had been to a certain other dealership, he told us not to buy from them because they don't do inspections on trade in, they put them on the lot as is. But we had already been there and talked to a salesman and saw real inspection reports. We left and decided if we couldn't find the vehicle we wanted for the other dealership, we would go back to Capital GM and buy this vehicle but from anyone other than Justin. We ended up buying from the other place and couldn't be happier and we weren't lied to. I see a lot of people have had great experiences at this dealer and with Justin and that is fantastic! Its a shame that we weren't so lucky. More

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Upgraded from CUV to Sexy Sierra Went to Capital GM to see the what the new 2014 Sierra trucks were like. Met with Serey, told him what we liked what options we needed, some we prefer Went to Capital GM to see the what the new 2014 Sierra trucks were like. Met with Serey, told him what we liked what options we needed, some we preferred and some things that we didn't want. He had the perfect truck for us with all the options, color and trim that we wanted. Went for a test drive, gave us a price that was better than expected for the truck we got. Finished up and dealt with Kien with the financing, everything start to finish was very smooth and stress-free purchase. Also got the accessories (Truxedo, WeatherTech Mats) from Capital at a decent price. More

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Great buying experience I was looking for a particular vehicle in a particular colour. Andrew Glaze's patience was excellent and greatly appreciated. In the end, he found th I was looking for a particular vehicle in a particular colour. Andrew Glaze's patience was excellent and greatly appreciated. In the end, he found the vehicle I wanted in an even better colour. Dealing with Justin to close the deal was eventful and humourous. Kevin Gatschene was also easy and pleasant to work with. There was no "sales pressure" from any of these guys as I had at other dealerships. I would - and have - recommended Andrew to other customers. They would do well to work with him. More

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New SRX Once again Matt,Justin,and Serey came through for us!!!! Got us into the vehicle we really wanted at the price we wanted. Cannot say enough about the Once again Matt,Justin,and Serey came through for us!!!! Got us into the vehicle we really wanted at the price we wanted. Cannot say enough about the service we received from these people again. This is our second new vehicle purchase from Capital and will continue to deal here in the future. Thanks again Matt,Serey,and Justin. Steve and Brenda Howe More

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Great dealership with a wide selection of vehicles to choose from. Great customer service from Andrew Glaze and Justin Hoffart. Needed the vehicle ready first thing i with a wide selection of vehicles to choose from. Great customer service from Andrew Glaze and Justin Hoffart. Needed the vehicle ready first thing in the morning and they were both very accommodating at getting everything ready for the sale to close and for me to get my vehicle on time. Would love to deal here again. More

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recent purchase I bought my new gmc sierra from Jesse and Justin on August 8th 2014. I had a few issues with the vehicle not having the pdi and being ready for pick u I bought my new gmc sierra from Jesse and Justin on August 8th 2014. I had a few issues with the vehicle not having the pdi and being ready for pick up when I was told. In the end though Justin and Jesse fixed the issues and made sure it got done. They were very friendly and helpful. More

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new truck Capital made buying our new truck very easy. Would definitely recommend them to anyone. Very professional and walked us through the process withou Capital made buying our new truck very easy. Would definitely recommend them to anyone. Very professional and walked us through the process without a glitch. More

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Review Everything was pretty good. The truck that I wanted ended up coming from swift current. Didn't have the sunroof that I had originally wanted but had t Everything was pretty good. The truck that I wanted ended up coming from swift current. Didn't have the sunroof that I had originally wanted but had the DVD player which ended up being better for the son anyway. Overall experience was good though. More

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Customer service The guys were helpful and friendly. They assisted in making sure that we get the best car and one of them also help to look after our 16 months old bo The guys were helpful and friendly. They assisted in making sure that we get the best car and one of them also help to look after our 16 months old boy while we were being attended to. They are good at what they are doing. They should keep it up! More

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Purchase of pre-owned vehicle Friendliness was apparent the moment we walked through the door. We had talked to Justin on the phone and were taken directly to his office. He was fr Friendliness was apparent the moment we walked through the door. We had talked to Justin on the phone and were taken directly to his office. He was friendly,knowledgable,and straight forward. He did not waste our time - he knew what we were looking for and that is what he showed us. We would definitely recommend this dealership.Matt and Everett were also great to deal with. Thanks . More

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