Juan Vasquez | Page 7

I would not recommend this location. It’s ridiculous for being charged extra services just to be charged. I was charged $50 for a miscellaneous fee. it has not detail about what this wa It’s ridiculous for being charged extra services just to be charged. I was charged $50 for a miscellaneous fee. it has not detail about what this was what so ever. Also I believe the speed rate for which my car was completed a lot sooner however the service representative called me really late. When I called to get a ride back I was denied that since supposedly I needed to receive a call back from my assigned service representative letting me know it was done. When I called back to ask for him more than twice I was told everyone was in a meeting. More

by MARLENA Verified Customer Verified Customer

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Friendly service department, and knowledgeable staff. Great accommodations for customers such as vending machine with snacks and drinks. And complimentary water bottles Great accommodations for customers such as vending machine with snacks and drinks. And complimentary water bottles More

by JREZ797 Verified Customer Verified Customer

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This is the 3rd time you’ve sent this, please take auto send off. . Servcice was great thank you! send off. . Servcice was great thank you! More

by slynetteh Verified Customer Verified Customer

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Great job helpful good job great job great work helpful 👏 very helpful very nice communication 👏 very helpful very nice communication More

by redbillydogf9 Verified Customer Verified Customer

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I had a great experience at Big Star Hyundai. They worked quickly and efficiently. Juan made sure all my concerns were handled. They worked quickly and efficiently. Juan made sure all my concerns were handled. More

by ALICIAMORIN Verified Customer Verified Customer

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Very good overall customer service. Was able to drop off the vehicle and pick it up the next day without any issues. Was able to drop off the vehicle and pick it up the next day without any issues. More

by DUSTINGORDON Verified Customer Verified Customer

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I appreciate Big Star. I barely had my car 2weeks and I got a chip in my windshield my salesman got my windshield fixed as well as my tint that had bubbled (Houston heat). I barely had my car 2weeks and I got a chip in my windshield my salesman got my windshield fixed as well as my tint that had bubbled (Houston heat). Thank you Rodrigo at Big Star Hyundai!!!! More

by CHRIST482016 Verified Customer Verified Customer

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I thought customers service was very good. She was very kind and smart. I recommend her. Thank you She was very kind and smart. I recommend her. Thank you More

by bymoon6651 Verified Customer Verified Customer

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Outstanding service and employees . Very kind and respectful in every way. Very professional in every way Very kind and respectful in every way. Very professional in every way More

by sandashb Verified Customer Verified Customer

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I was greeted with a smile, the service department representative was very professional and pleasant. The service was done in a timely manner. representative was very professional and pleasant. The service was done in a timely manner. More

by mhannahpierce49 Verified Customer Verified Customer

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