Jona McLeod
Jona McLeod at Capital GMC Buick Cadillac

Jona McLeod | Page 46

Finance Manager

Capital GMC Buick Cadillac

4020 Rochdale Boulevard
Regina, SK S4X 4P7

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5.0
467 Reviews
5.0

467 Reviews

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467 Reviews of Jona McLeod

July 20, 2012

Dealership Rating

We pleased with our experience this time around and we were with Don from start to finish and also Sharon was a very friendly and seemed to want to do business with us. We feel we got what we wanted More

by rbs1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon Larsen

July 19, 2012

Dealership Rating

I had great service at Capital in all my dealings there. The people are always friendly and helpful whenever I take my vehicle in for service. More

by billyj12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Anthony Sarkis

July 18, 2012

Dealership Rating

Although we bought a car we really enjoy, the process was not great. Steve is friendly enough but what disappointed us was the fact that he presented the car to us through the brochure. we asked for some det More

by JerryNGayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matt Fischer

Jul 27, 2012

Capital GMC Buick Cadillac responded

Hi JerryNGayle, My name is Jazz, and I work in Customer Relations at Capital GMC. As Steve's Sales Manager is on holidays at the moment, I thought I'd reach out to you and see if your concerns have been addressed. If not, I would love to hear from you at 306-761-6566. I am in the office Monday through Friday until 6pm. Thank you for your business; I look forward to working with you to repair the relationship. Sincerely, Jazz Lane

Aug 01, 2012

Capital GMC Buick Cadillac responded

Hi JerryNGayle, Thanks for your reply. Again, I would like to address your concerns and help to turn your experience around. My first priority is to ensure that you become comfortable with your new wheels and all of the comforts and conveniences that your vehicle has to offer so that you can start enjoying your purchase! If you could provide me with your name (or the serial OR inventory number of your vehicle, if you prefer to remain anonymous-- both can be found on your paperwork and on the vehicle, and I can assist you with details on locating them). This information will allow me to find the option content of your new vehicle. Then what I would like to do is arrange a date/time of your choosing that I can introduce you to a member of my team. This person will pair your phone(s) to BlueTooth, help you configure all available personalization settings, explain and teach how all available technology works, and make sure that ALL of your questions are answered to your satisfaction. We can also get some more information from you on this "software thing" and see if there's something we can do to remedy that issue. Would this be an agreeable first step for you? Thanks again for your correspondence; I appreciate the opportunity. Sincerely, Jazz Lane

Aug 15, 2012

Capital GMC Buick Cadillac responded

Hi Jerry and Gayle, Thanks for your reply. I will be happy to meet with you on Monday, August 20. At this time, I will introduce you to somebody that can ensure that you are comfortable with all of your vehicle's features and options and how to use them. Are there any other items (besides this) that I should have somebody available to discuss? Thank you, Jazz Lane

Aug 15, 2012

Capital GMC Buick Cadillac responded

Hi Jerry and Gayle, Thanks for your message. I will do my very best to ensure that on Monday you have the experience that you should have had the first time you were in. I am available Monday from 8:30-5:30, and will meet with you at any time in that window that is most convenient for you. Thanks for the opportunity. Sincerely, Jazz Lane

Aug 15, 2012

Capital GMC Buick Cadillac responded

Ps- If you can afford to spend some time with us, I would really appreciate if we both budgeted for at least 60 minutes. The last thing I want is for your second experience to be rushed! Thanks again. Jazz Lane

Aug 20, 2012

Capital GMC Buick Cadillac responded

Hi Jerry and Gayle, In order to have the right people available, could you confirm an appointment time with me? The last thing I want is to be unprepared or hurried for you. Thank you, Jazz Lane

Aug 01, 2012

JerryNGayle responded

Steve has printed out a huge manual for us to read....we still have not gotten things to work how we would like. We did bring it in and were told it was a software thing and it should get better???

Aug 15, 2012

JerryNGayle responded

Hi Jazz. Our names are Jerry and Gayle Shull. We bought a 2012 Buick lacrosse and we would love to meet with someone to finally get things settled. We are both off Monday Aug 20. Are you able to meet with us this day?

Aug 15, 2012

JerryNGayle responded

Not at this time thanks....what time would you like us to meet with you on Monday?

Aug 15, 2012

JerryNGayle responded

Yu asked if there were other items to discuss...as per the first email, these are the things that happened to us during the buying process that were disappointing..but as I said, we seemed to have just accepted things the way they are so I guess we will have to live with this. But at least being able to use the iPod and phone features would be a great start. thank you again for taking the time with us.

Aug 20, 2012

JerryNGayle responded

Thank you...we will see you Monday and yes we would appreciate you spending time with us.

July 18, 2012

Dealership Rating

When I told Colin what I was looking for in a truck and what I would like to pay a month, it was like he was reading my mind, because the first truck he showed me was the one I bought. Over the years I hav More

by Bob Wingert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Paull

July 17, 2012

Dealership Rating

Thanks to dennis, mona and ryan for the top notch service and making me feel at home and important too..my last GMC is 16 years young and running strong so hope to have similar good luck with my new Sierra! More

by canuckbedrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Nakonechny , Kevin Gatschene

May 21, 2012

Dealership Rating

The customer service was very good, I will recommend Corey to anybody looking for a car and will probably visit him again within the next five years. Jona was very polite, he made me feel like he was w More

by matthinds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 05, 2012

Dealership Rating

Everett gave us the best vehicle shopping experience. He Everett gave us the best vehicle shopping experience. He is a great guy not like other sales person at other dealerships. I would like to deal with h More

by Doon321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 30, 2012

Dealership Rating

We had been looking for a new vehicle for a long time and had even had our vehicle assessed for trade at several dealerships but no dealership was able to provide the combination of a great deal on a new veh More

by cjr028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon Larsen , Sherry Linton

April 28, 2012

Dealership Rating

I needed to downsize my vehicle, I believe they gave me a I needed to downsize my vehicle, I believe they gave me a fair price for mine and a great price on my new vehicle. They worked very hard to meet ever More

by stac475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Serey Uy , Shaun Barabonoff, Serey Uy, Shaun Barbanoff, Chad Barbanoff, Jona Mcleod

April 25, 2012

Dealership Rating

Ok sales over all was a good experience . Thank you Jesse . Here's the bad the 2011 gmc crew. Had an extra 864. Km than originally signed for 200. So in total isn't that a used truck with 1064 kms ? I w More

by Steelirontko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
...
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