John Cordell
John Cordell at BMW of Westlake

John Cordell

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
329 Reviews
4.8

329 Reviews

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329 Reviews of John Cordell

November 04, 2025

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Employee Rating

Very prompt on information Great videos to show what was done and what needs to be done very clean detailed car when picked up More

by ALLENBERNA
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Recommend Dealer
Yes

October 29, 2025

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The dealership always does excellent work. Beautiful showroom. This is why I always get my cars serviced here. More

by xjr
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Recommend Dealer
Yes
Oct 29, 2025

BMW of Westlake responded

We really appreciate your feedback!

October 25, 2025

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Great service! !! They should give a free inspection to acknowledge the customer of any other problems on their car to see if they wish to service it More

by CHRIS.9.CJOR
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Recommend Dealer
Yes
Oct 27, 2025

BMW of Westlake responded

Hello Chris, thank you; we appreciate your feedback!

October 24, 2025

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Prompt attention. Reasonable explanation of charges. Work done on time. Provided transportation to work. Courteous and professional. More

by ANNA.NAGARAJAN
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Recommend Dealer
Yes
Oct 27, 2025

BMW of Westlake responded

Anna, thank you for your kind words and this wonderful review!

October 20, 2025

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As always . Exceptional service and staff . Thank you ! Matt was awesome . Needless to mention Britney and John . More

by TarekDbouk
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Recommend Dealer
Yes
Oct 23, 2025

BMW of Westlake responded

Thank you, and have a fantastic day!

October 16, 2025

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Really just the most amazing dealership you can go to. The service department is amazing. More

by bmquick08
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Recommend Dealer
Yes
Oct 21, 2025

BMW of Westlake responded

We can't wait to see you again, have a great day.

October 14, 2025

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Very nice staff. Almost no wait time! Waited a little longer than I would have liked for an appointment for my tire but it wasn’t too terrible and they also let me ad More

by DARWISHDARWISH86
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Recommend Dealer
Yes
Oct 18, 2025

BMW of Westlake responded

We are glad we could help!

October 13, 2025

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Expected time for service in an out was excellent and appreciated. Also, staff was very professional. More

by DENNYMOCK657
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Recommend Dealer
Yes
Oct 16, 2025

BMW of Westlake responded

We do hope we can be of assistance in the future. Take care!

October 02, 2025

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At bmw of westlake technicians are intelligent, people at the desk are so professional and knowledgeable to help. There are nothing else that you can really ask for More

by NATEMANSOUR1
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Recommend Dealer
Yes
Oct 05, 2025

BMW of Westlake responded

Hi Nate, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

October 02, 2025

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Employee Rating

I really can't think of a better place to have my car serviced. The whole service department is fun to talk with and professional to work with. The technicians are top notch and always fix my car. The pa More

by BQUICK
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Recommend Dealer
Yes
Oct 05, 2025

BMW of Westlake responded

We're so glad that we were able to go above and beyond your expectations!

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