John Cordell
John Cordell at BMW of Westlake

John Cordell

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
317 Reviews
4.8

317 Reviews

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317 Reviews of John Cordell

September 15, 2025

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Employee Rating

Absolute trash. All the way up the leadership board. They will find any way possible to avoid honoring your warranty. The only way to solve the problem is to AVOID T More

by Chad Gerzeny
Service Price Transparency
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Recommend Dealer
No

September 06, 2025

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BMW Westlake are very easy to deal with and give great service and always respectful More

by ASNOWDEN0
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Recommend Dealer
Yes
Sep 12, 2025

BMW of Westlake responded

Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2025

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The team was extremely helpful with my issue and made it a seamless experience for me. Top notch service and extremely professional More

by mike.mottola
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Recommend Dealer
Yes

September 02, 2025

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Whenever my car needs service, I know that all of the service staff will do everything they can to get the work done quickly and at a reasonable cost. More

by borysepakush
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Recommend Dealer
Yes

August 29, 2025

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It’s really a pleasure to take my car to BMW! So organized and efficient in their service! More

by regome33
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Recommend Dealer
Yes
Sep 04, 2025

BMW of Westlake responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2025

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Service was great. Running well and looks brand new. Great detail work. Matt and Kevin were extremely helpful, professional, and kind. More

by X1ROCKS
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Recommend Dealer
Yes

Other Employees Tagged: Mathew Povroznik , Kevin

August 16, 2025

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The service department has provided consistently good service since I brought my car to them seven years ago. More

by wyantsmiling
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Recommend Dealer
Yes
Aug 19, 2025

BMW of Westlake responded

We're so happy we were able to help you out!

August 06, 2025

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The service was efficient and courteous. My BMW Is now running very well. It is always a pleasure to deal with Cory. I only wish the diagnostic charge were not so high, since it was recom More

by WHANSEN1
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Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Aug 07, 2025

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 05, 2025

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Employee Rating

Never have car returned when promised. Do not offer loaner vehicle as agreed upon when purchased More

by MURRAYEMAYNARD
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Recommend Dealer
No

Other Employees Tagged: Cory McConville

Aug 07, 2025

BMW of Westlake responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

July 29, 2025

Dealership Rating
Employee Rating

Always great service. Very friendly and accommodating. Corey and Brittany are very helpful and thoughtful. More

by wyantsmiling
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

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