John Burzawa | Page 9

JB was excellent in keeping me informed as to status of the repairs to my vehicle. It was a bit involved for authorizations on the ESP. the repairs to my vehicle. It was a bit involved for authorizations on the ESP. More

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Solid dealership that helps the customer in every way. Had no issues with the purchase a few years ago, and I still drive to AH Ford for the service even though it's not in my town. They take good care of Had no issues with the purchase a few years ago, and I still drive to AH Ford for the service even though it's not in my town. They take good care of the car and don't play games with maintenance pricing. John Burzawa is a great service specialist who knows the maintenance details of what can and should be completed. Great experience all around. More

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My service advisor was very friendly and provided detailed information on what I could expect from my oil change appointment. Provided excellent customer care. Thank you JB! detailed information on what I could expect from my oil change appointment. Provided excellent customer care. Thank you JB! More

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John provided outstanding service and in such a timely manner. He advised me on future needs for my car. He is the best. manner. He advised me on future needs for my car. He is the best. More

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John was really helpful he offered to break down service so I didn’t had to do everything at once before that when I came into this dealership no one had offered to break down the service so it would be aff so I didn’t had to do everything at once before that when I came into this dealership no one had offered to break down the service so it would be affordable , they would just tell me hey this what you need to get done in your car and it gonna be around$1,500 but John sit me down and told me this what you need to get done but he told me he knows it can be much to do it at once so he was telling why don’t you tackle this down today and next time you get this one , he was really great we need more people like him working More

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My service advisor, John Burzawa, was friendly and professional. He explained the work that he was recommending since I was not familiar with it. The service was completed in the timeframe he told professional. He explained the work that he was recommending since I was not familiar with it. The service was completed in the timeframe he told me. More

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John in service listened to my concerns. And he kept me informed with calls.. it took longer to fix but he let me keep the rental car. Thanks john And he kept me informed with calls.. it took longer to fix but he let me keep the rental car. Thanks john More

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Always a pleasant experience. The staff here are great. Had me in and out on time as promised. The staff here are great. Had me in and out on time as promised. More

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Great customer service, friendly staff, JB was awesome. He kept me in the loop about what was happening and I can't say enough about how great the whole operation is there at Arlington Heights Ford. He kept me in the loop about what was happening and I can't say enough about how great the whole operation is there at Arlington Heights Ford. More

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EVERYTIME I go for service everyone is very pleasant and so is their excellent service! so is their excellent service! More

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