Joe Policelli | Page 3

A comfortable experience My recent purchase of a new car was truly a great experience from start to finish. I felt like I made some new friends just from the comfortable conv My recent purchase of a new car was truly a great experience from start to finish. I felt like I made some new friends just from the comfortable conversations and easy atmosphere. My sales rep, Pat Mancini was extremely easy to get along with and I was very impressed with walking into the dealership and the employees would greet me by my first name. Tom was right on top of making sure I was looked after and Nancy Ironmonger was fantastic and made me feel very calm while looking after financial part of the deal. I didn't have to do a thing. Pat assured me he would take care of everything and he met his mark. It was fantastic and I left with my new car and excitement that was over the top. Thank you to the whole gang at Georgetown Chev More

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Service of Equinox and Purchase of preowned vehicle The Service Dept promptly accepted our Equinox for diagnostics when it was overheating during a visit to Georgetown. An issue with the Thermostat, a The Service Dept promptly accepted our Equinox for diagnostics when it was overheating during a visit to Georgetown. An issue with the Thermostat, and a leak in the coolant seal was detected and fixed .. efficiently, properly. The problem has not recurred. The service staff were friendly, and prompt. Excellent service. Purchase of Volt: The salesman, Stephen Boisclair, who assisted was thoroughly knowledgeable about the preowned EV. He answered all questions and assisted in concerns and apprehensions that I had with regard to the Volt ... our first EV. We had extenuating circumstances with a pending vacation and cashing an investment to make the purchase. He worked with us resulting in a smooth transition of purchase and pick up. Financial Services: Nancy Ironmonger provided appropriate and important information regarding additional warranty and protection. She too,cooperated and worked with us to ensure the sale and transfer of funds to your dealership occurred timely and efficiently. The entire process of “browsing to purchase”, to,pick up of the vehicle was a positive and pleasant experience. More

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Excellent service every time We have used this dealership for service for a few years now and am continually impressed by how hard they work to keep a customer's car in good condi We have used this dealership for service for a few years now and am continually impressed by how hard they work to keep a customer's car in good condition. They have taken exceptionally good care of us when we've had unexpected major problems and have really gone way beyond most other shops I have had experience with over the years. Our latest visit was for some major front end work. Although expensive, the job was completed quickly and seems to have completely eliminated my concerns. At over 170,000 km on the car, it was due for this kind of work, so we can't fault the car. Right now it handles like a brand new car and ready for the next 170,000 km. Their work has been excellent so far, and front end alignments pretty much bang-on. To say we are happy with them would be an understatement. They have my trust 100% as they have always been up front and honest with both my wife and myself. I do recommend this dealership to all my friends without reservation. Anita and Chris Bridge More

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Excellence Brought my car in for a check engine light . Joe looked after all the details, found the issue . Part was ordered and car repaired quickly,efficient Brought my car in for a check engine light . Joe looked after all the details, found the issue . Part was ordered and car repaired quickly,efficientley. Great new lounge area . Bill Rowse checked in ,explained the reason for part. Excellent Team Work. Joe called me the next day,just to check in and make sure car was running fine . Fantastic Service -a Team that cares - highly reccomend . Thank you More

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Super kind Joe was very helpful and kind. The company donated a car detailing coupon to the Georgetown Breadbasktet so it was a positive experience on many level Joe was very helpful and kind. The company donated a car detailing coupon to the Georgetown Breadbasktet so it was a positive experience on many levels. More

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Family Oriented Dealership Personally I had a great experience with all the employees mentioned in this review. Pat was very personable to our family, very polite but wanted to Personally I had a great experience with all the employees mentioned in this review. Pat was very personable to our family, very polite but wanted to learn what we were interested in. Pat was very thorough, explained every detail (no rush feeling) and put everything on hold for us, meaning we were not interrupted by phone calls or messages. The test drive of the vehicles was very thorough, he explained everything! I was very happy with the service from both Joe's at service, great people to deal. They actually take the time to listen to your concerns and address them. I would recommend Pat as your sale representative to anyone reading this review, he will really look after you (even call you at home making sure that you are happy). More

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Great Customer Service Everyone at the dealership especially Lorenzo was helpful and went that extra mile for me. Especially when I changed my mind on the car I wanted. Ther Everyone at the dealership especially Lorenzo was helpful and went that extra mile for me. Especially when I changed my mind on the car I wanted. There was no problem and they were very accommodating. More

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So nice tried it twice. I had bought a car from Craig in 2014 and it was such a smooth easy experience that when it came time that I needed a new car I knew where to go. Crai I had bought a car from Craig in 2014 and it was such a smooth easy experience that when it came time that I needed a new car I knew where to go. Craig and the whole team really go above and beyond for their customers. I'll see you guys for the next one. More

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Painless and pleasant experience Courteous staff, comfortable waiting area, pleasant drivers for the shuttle service, being kept informed of additional work needed so that I can give Courteous staff, comfortable waiting area, pleasant drivers for the shuttle service, being kept informed of additional work needed so that I can give the go-ahead More

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