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Joe Jimenez
Joe Jimenez at SIERRA CHEVROLET OF MONROVIA

Joe Jimenez | Page 2

Service Advisor

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

4.9
127 Reviews
4.9

127 Reviews

Write a Review

127 Reviews of Joe Jimenez

April 26, 2024

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Employee Rating

Completely professional throughout the process. Joe was extremely kind and attentive to my needs. After a frustrating experience with the Chevy dealership in Glendale-I am so thankful to work with More

by connie19
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Workmanship
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Recommend Dealer
Yes
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Apr 29, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for your wonderful feedback, Connie. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sierra Chevrolet Team

April 25, 2024

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Employee Rating

I'll be coming back to buy another car soon And enjoyed the great customer service More

by Christianaguilar1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Zuno, Samantha Peinado, Terry Quinn, Tanya Ruiz, John Twiford, Andy Wiesman, Alfonso Hernandez, Andrew Lisk, Brian Hernandez

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Apr 26, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the great review, Christian. Please come visit us if you need anything else, be it service or sales. Sincerely, The Sierra Chevrolet Team

April 23, 2024

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Complete waste of a whole work day with zero improvement of my situation , and I was charged $220 just to plug in a code reader I could have done that! And I still don’t have cruise control ! More

by MOVIEMEDIC3
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Workmanship
Service Time
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Recommend Dealer
No
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Apr 25, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing the details of your experience with us. At Sierra Chevrolet we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, The Sierra Chevrolet Team

April 15, 2024

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Employee Rating

Tanya was great to work with and the waiting area is a pleasant place to hang. More

by NUDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, John Twiford, Marvin Orellana

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Apr 17, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sierra Chevrolet Team

April 12, 2024

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Employee Rating

Nice to get current information on my vehicle. I feel part of the loop. I don't need only one person to have the info of my vehicle More

by THOMASYOUNG65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, John Twiford, Marvin Orellana

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Apr 15, 2024

SIERRA CHEVROLET OF MONROVIA responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Sierra Chevrolet Team

April 06, 2024

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Employee Rating

I didn’t really see the point of it, and I thought it would be nice if my car was vacuumed after. But the customer service was good. More

by GILDA.DAVIDIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Hernandez

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Apr 08, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Sierra Chevrolet Team

April 01, 2024

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Employee Rating

Very friendly and easy to work with staff. Very good communication Highly recommend this dealership. More

by eminator07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, John Twiford, Marvin Orellana

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Apr 03, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Sierra Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. Sincerely, The Sierra Chevrolet Team

March 31, 2024

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Employee Rating

Went for a regular first service and I was in and out within 70 minutes. More

by jaren112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure of name

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Apr 03, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the kind words, Jaren. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Sierra Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Sierra Chevrolet Team

March 27, 2024

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Employee Rating

The employees are always nice. I am always kept up to date about the status of my car. I appreciate the immediate text messages. More

by LADYKWILLIS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Marvin Orellana

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Mar 28, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Sierra Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Sierra Chevrolet Team

March 25, 2024

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Employee Rating

Good service. No pressure to do unnecessary work. I will trust them to do future repairs. More

by ROYMIX483
Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

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Mar 26, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive review, Roy and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Sierra Chevrolet Team

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