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Joe Jimenez
Joe Jimenez at SIERRA CHEVROLET OF MONROVIA

Joe Jimenez

Service Advisor

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

5.0
121 Reviews
5.0

121 Reviews

Write a Review

121 Reviews of Joe Jimenez

May 15, 2024

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Employee Rating

Excelente perdón and seller , he answered all my question and help me to find my truck such a good and professional man More

by renovatorsgc
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lisk

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May 12, 2024

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The customer service was great. They kept me informed regarding the repairs and status of vehicles. More

by CBATES9903
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 14, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your positive experience with Sierra Chevrolet! We're thrilled to hear that our customer service and communication met your expectations. Keeping you informed throughout the repair process is a commitment we take seriously. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

April 30, 2024

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This was the easiest and simplest of ways getting my new vehicle. They handled everything and was extremely professional More

by SONNY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Christian Zuno, Douglas Sievertson, Samantha Peinado, Mayra Neria, Tanya Ruiz, Will Cruz, Alfonso Hernandez

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May 02, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Sierra Chevrolet Team

April 27, 2024

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Fast service! And the Shuttle was offered. Great friendly customer service. I trust them with my car More

by RachelVLobos
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 29, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive review, Rachel and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Sierra Chevrolet Team

April 27, 2024

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Employee Rating

Joe Jimenez and Marvin Orellana were professional and kind. I will continue serving my car at Sierra Chevrolet. More

by AACLARK09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Orellana

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Apr 30, 2024

SIERRA CHEVROLET OF MONROVIA responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Sierra Chevrolet Team

April 26, 2024

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Completely professional throughout the process. Joe was extremely kind and attentive to my needs. After a frustrating experience with the Chevy dealership in Glendale-I am so thankful to work with More

by connie19
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for your wonderful feedback, Connie. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sierra Chevrolet Team

April 25, 2024

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I'll be coming back to buy another car soon And enjoyed the great customer service More

by Christianaguilar1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Zuno, Samantha Peinado, Terry Quinn, Tanya Ruiz, John Twiford, Andy Wiesman, Alfonso Hernandez, Andrew Lisk, Brian Hernandez

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Apr 26, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the great review, Christian. Please come visit us if you need anything else, be it service or sales. Sincerely, The Sierra Chevrolet Team

April 23, 2024

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Complete waste of a whole work day with zero improvement of my situation , and I was charged $220 just to plug in a code reader I could have done that! And I still don’t have cruise control ! More

by MOVIEMEDIC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 25, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing the details of your experience with us. At Sierra Chevrolet we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, The Sierra Chevrolet Team

April 15, 2024

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Employee Rating

Tanya was great to work with and the waiting area is a pleasant place to hang. More

by NUDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, John Twiford, Marvin Orellana

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Apr 17, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sierra Chevrolet Team

April 12, 2024

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Employee Rating

Nice to get current information on my vehicle. I feel part of the loop. I don't need only one person to have the info of my vehicle More

by THOMASYOUNG65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, John Twiford, Marvin Orellana

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Apr 15, 2024

SIERRA CHEVROLET OF MONROVIA responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Sierra Chevrolet Team

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