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Alfonso Hernandez
Alfonso Hernandez at SIERRA CHEVROLET OF MONROVIA
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Alfonso Hernandez

Sales Consultant

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
30 Reviews
4.6

30 Reviews

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30 Reviews of Alfonso Hernandez

May 27, 2024

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Employee Rating

Said no gap to commercial loan which is a bold face lie need to train your staff a lot better then that More

by mjr0912
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Recommend Dealer
No

Other Employees Tagged: Mike Hoffman, Christian Zuno, Will Cruz, Andy Wiesman, Andrew Lisk, Brian Hernandez

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May 21, 2024

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Excelente atención al cliente personas muy amables yo regresaría nuevamente para comprar otro vehículo para mi familia More

by albavigil
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Recommend Dealer
Yes
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May 23, 2024

SIERRA CHEVROLET OF MONROVIA responded

¡Gracias por tu reseña positiva! En Sierra Chevrolet nos enorgullece brindar un excelente servicio al cliente y nos alegra saber que tu experiencia fue satisfactoria. Estaremos encantados de ayudarte con la compra de un nuevo vehículo para tu familia en el futuro. ¡Esperamos verte nuevamente pronto! Sinceramente, The Sierra Chevrolet Team

May 21, 2024

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Excellent Customer Service Experience Made Us Feel Very Welcomed And Happy Witb Our New Car More

by Ramirez91112
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Yes
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May 23, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you, Ramirez, for choosing Sierra Chevrolet! We are thrilled to hear that you had an excellent customer service experience and are happy with your new car. We appreciate your kind words and look forward to welcoming you back in the future. Enjoy your new vehicle! Sincerely, The Sierra Chevrolet Team

May 01, 2024

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They were great until I put my payment down. I'm out of state, and they sure don't keep me posted as to where/when my vehicle will ship or where we stand in the transaction. I'm having to make i More

by tannyoakly
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Recommend Dealer
Yes
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May 04, 2024

SIERRA CHEVROLET OF MONROVIA responded

We appreciate you bringing this to our attention. Please contact us directly with your information as soon as possible so that we can discuss your order and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Sierra Chevrolet Team

April 30, 2024

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This was the easiest and simplest of ways getting my new vehicle. They handled everything and was extremely professional More

by SONNY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Christian Zuno, Douglas Sievertson, Samantha Peinado, Mayra Neria, Tanya Ruiz, Joe Jimenez, Will Cruz

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May 02, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Sierra Chevrolet Team

April 28, 2024

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Very professional, answered all my questions. Great service. Alfonso, thank you for all your help. More

by flor33.rs
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Recommend Dealer
Yes
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May 01, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thanks for your outstanding review! We're very happy to hear that Alfonso was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Sierra Chevrolet Team

April 25, 2024

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I'll be coming back to buy another car soon And enjoyed the great customer service More

by Christianaguilar1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Zuno, Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford, Andy Wiesman, Andrew Lisk, Brian Hernandez

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Apr 26, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the great review, Christian. Please come visit us if you need anything else, be it service or sales. Sincerely, The Sierra Chevrolet Team

March 29, 2024

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Alfonso was really good. He was helpful and assisted me with my deal. Thanks again More

by linton.carol64
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Apr 02, 2024

SIERRA CHEVROLET OF MONROVIA responded

Hello Carol, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Alfonso was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Sierra Chevrolet Team

March 25, 2024

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This dealership is awesome they brought the Trcuk to me, I received a great interst rate 10 star service More

by kathy44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lisk

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Mar 27, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thanks for letting us know of your complete satisfaction, Kathy. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Sierra Chevrolet Team

March 14, 2024

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Employee Rating

From the very beginning we were welcomed and helped. Alfonso was there to answer our questions and concerns. He is well informed. Everyone involved in the transaction guided us through the process quite More

by zaragozaf127
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Mar 15, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Sierra Chevrolet Team

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