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Joe French
1,057 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,057 Reviews
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1057 Reviews of Joe French
January 06, 2026
Had my car towed in for a diagnostics. I was sent a video of a thorough inspection. Unfortunately, I determined the cost to repair a 13 year old vehicle was more than I was willing to pay. I was sent a video of a thorough inspection. Unfortunately, I determined the cost to repair a 13 year old vehicle was more than I was willing to pay. More
by graymama1218
Verified Customer
January 05, 2026
I had an appointment for an oil change. I was informed that my truck had an oil leak, coming from the valve covers. Joe French made arrangements for me to get a rental vehicle since my tr I was informed that my truck had an oil leak, coming from the valve covers. Joe French made arrangements for me to get a rental vehicle since my truck work was going to take several days. After I got home, the service tech sent me a video of the work that needed done. The work was done sooner than expected and everything seems to be in good order. I'm glad the problem was diagnosed early.....I'm also glad I purchased an extended warranty for my truck. This job alone made it worthwhile. Joe French is a trustworthy guy who I trust whenever my truck goes in for service. More
by MOONER93
January 01, 2026
Courtesy and service is always there with a big smile. My service girl Kim will go out of her way to please everyone of her customers. My service girl Kim will go out of her way to please everyone of her customers. More
by JBDEL
Other Employees Tagged: Kim Wolfram , John Churpek
December 27, 2025
The Klaben dealership really went the whole way for me when I had to replace my car after my accident with a deer. While they had the car I was interested in, they also were willing to work with while the when I had to replace my car after my accident with a deer. While they had the car I was interested in, they also were willing to work with while the insurance company was doing their best to take care of their part during the Christmas time. More
by DRACO151
Other Employees Tagged: Tyler Kline, Justin Fisher
December 22, 2025
I am a long-time customer by choice. Quality services are provided by a great staff. Joe takes great care with my service needs. Quality services are provided by a great staff. Joe takes great care with my service needs. More
by Paul 3
Other Employees Tagged: Mike Brandvold, Kim Wolfram, Carl Bujorian, Tom Alcorn
December 19, 2025
Have been a happy customer for many years. Mona in service has taken great care of me, my family, coworkers and friends for over a decade. My last experience was excellent as usual and what Mona in service has taken great care of me, my family, coworkers and friends for over a decade. My last experience was excellent as usual and what I’ve now come to expect. I’d also like to thank Tom A and Joe F in service as well for their assistance, professionalism and friendliness. Very pleased. Highly recommend. More
by Saxgod
Other Employees Tagged: Mona Crooks, Tom Alcorn
December 04, 2025
Joe French has been my service advisor for over 20 years. He is very knowledgeable and professional. His attention to detail is consistent and treats me like a friend. It is also reassuring that he is bac He is very knowledgeable and professional. His attention to detail is consistent and treats me like a friend. It is also reassuring that he is backed up by certified Ford service techs who get the job done right, the first time! More
by TJPATTIE
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