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Joe French
1,057 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,057 Reviews
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1057 Reviews of Joe French
March 26, 2022
Mona Crooks takes great care of me and my family every time we’re in for service. Thanks to Mona and the team it’s always a pleasure doing business at Klabens. time we’re in for service. Thanks to Mona and the team it’s always a pleasure doing business at Klabens. More
by Terry Colbert
Other Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram, Carl Bujorian, Tom Alcorn, Sean Bradford , Patrick Sandy
March 21, 2022
Klaben Ford employees are the perfect example of what customers in need of good service and knowledge are expecting. They are very understanding and courteous to all they meet. The volume of work they customers in need of good service and knowledge are expecting. They are very understanding and courteous to all they meet. The volume of work they perform shows they meet the requirements of their customers. Thank you, Klaben for top quality all around. More
by frenchpatricia196
Verified CustomerMarch 21, 2022
I appreciate the concern that Joe French has shown over the relatively minor electrical issues in my Escape. Whenever Joe isn’t available, Mona Crooks is always quick to help me. Mario took care of an ap the relatively minor electrical issues in my Escape. Whenever Joe isn’t available, Mona Crooks is always quick to help me. Mario took care of an appointment situation over the phone for me. Kim Wolfram was one of my contacts at Clarke Ford, and her presence at Klaben is a reason I’m a Klaben customer now. My recent rental car from Enterprise, arranged by Joe, was a good experience, although, of course, they should only have Ford vehicles! More
by DAVE_WMS
Other Employees Tagged: Mona Crooks, Kim Wolfram , Mario Palomba
March 19, 2022
Excellent experience working with the service department at Klaben. Joe French did a thorough job of explaining the 30,000 mile check up on our Continental. He is personable, knowledgeable and makes the e at Klaben. Joe French did a thorough job of explaining the 30,000 mile check up on our Continental. He is personable, knowledgeable and makes the entire service appointment a "painless" experience. Thanks Joe!! More
by r_trausch
March 10, 2022
Always appreciate the car inspection, fluid top off during service. Oil change was done quickly and finished off with a complimentary car wash! during service. Oil change was done quickly and finished off with a complimentary car wash! More
by KDROCCO6
Other Employees Tagged: Mona Crooks, Tom Alcorn, Christine Klaben, Sean Bradford , Branden Johnson
March 08, 2022
Dealership is excellent in scheduling a time to bring in your vehicle for maintenance. All employees in the service department are very approachable, helpful and knowledgable. Very satisfied with my visits your vehicle for maintenance. All employees in the service department are very approachable, helpful and knowledgable. Very satisfied with my visits and customer service I receive. More
by LIBERTYINSPECTIONS
Other Employees Tagged: Mike Brandvold, Mona Crooks
March 06, 2022
tom alcorn, mona and joe are very knowledgeable and helpful they are the reason we keep buying new cars and trucks from klaben helpful they are the reason we keep buying new cars and trucks from klaben More
by maximus
Other Employees Tagged: Mona Crooks, Tom Alcorn
March 05, 2022
I have always had a great experience with Klaben Ford service center. My contact has been Joe French. He is very knowledgeable and professional. I have never felt rushed when I speak with him. If I c service center. My contact has been Joe French. He is very knowledgeable and professional. I have never felt rushed when I speak with him. If I call and he is unavailable, he always returns my calls. Everyone is the service center is very helpful and friendly. More
by Sandy
Other Employees Tagged: Tim Sterling
March 01, 2022
Such an amazing team at Klaben! They work hard to make sure you're happy with your purchase. I recently bought my 4th vehicle from here, and I absolutely love my truck! They work hard to make sure you're happy with your purchase. I recently bought my 4th vehicle from here, and I absolutely love my truck! More
by Shandy Gonzales
Other Employees Tagged: Tim Sterling, Christine Klaben , Denise Miller
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