Dealership Experience
2 yrs, 1 mo
Industry Experience
2 yrs, 1 mo
112 Reviews
Write a Review112 Reviews of Jillian Cook
October 18, 2022
Jillian was amazing. I was in the market for a new car and Jillian helped me find the perfect match. She went above and beyond to make sure i had everything i needed and I was in the market for a new car and Jillian helped me find the perfect match. She went above and beyond to make sure i had everything i needed and more! On delivery, the entire team made me feel extra special and made sure i knew everything about my new car before driving away. Love the car and will back for number two soon!! More
Other Employees Tagged: Lauren Rossini
October 04, 2022
When l inquired about the vehicle I now own Jillian was very quick to respond. She was professional and answered all my questions about the vehicle. Thank-you so much very quick to respond. She was professional and answered all my questions about the vehicle. Thank-you so much More
September 10, 2022
This dealership is one of if not the best that I have ever dealt with. Jillian was “on the ball” immediately with everything that I wanted and respected my superstition about not test driving cars beca ever dealt with. Jillian was “on the ball” immediately with everything that I wanted and respected my superstition about not test driving cars because I live in Hamilton and didn’t want to drive all that way just to see it, and I have honestly never test driven a vehicle I’ve ever bought in 25 years because I find it is bad luck. And I’ve always had great success with this superstition, but some car dealerships just don’t understand or get it why a customer wants what they want the way that they want it. Not only did they respect my way of wanting things done but they completely exceeded my expectations when it came to quality and customer service. I saw immediately why this place wins the awards that it does. And Jillian Cook has a very bright future ahead of her in this industry. Pleasure to deal with and made this experience painless and easy. Thank you so much Jillian and the Lexus of London for the amazing first vehicle for my daughter! Oh and Thomas Geeves thank you as well you as well were a straight shooter and I appreciate everything you guys have done for me and my family. Thank you so much again. Will DEFINITELY be being another car from you guys in the near future! More
Other Employees Tagged: Thomas Geeves
September 08, 2022
Responsive, fair, efficient and professional is how to best describe our experience with Jillian and Lauren of Lexus of London. We were very impressed with the team and how well they coordinated our requ best describe our experience with Jillian and Lauren of Lexus of London. We were very impressed with the team and how well they coordinated our requirements and took the time to answer all of our questions and there were many. very impressive team and facility. More
Other Employees Tagged: Lauren Rossini
September 07, 2022
Although I couldn't buy a car from this dealership because I had a certain budget to work with and Lexus London doesn't have one within the range. However, Jillian has been in touch continuously, keep because I had a certain budget to work with and Lexus London doesn't have one within the range. However, Jillian has been in touch continuously, keeping me informed with inventory, quick to get back and I never felt unwelcome despite I had a restrict budget. I truly appreciate Jillian Cook for the support, cooperation, friendliness I have received. I will surely reach out to Jillian for my future requirement firsthand. Thank you Jillian. It was a pleasure e-meeting you. More
September 07, 2022
Lexus Of London exceeded my expectations. Upon arrival, I was greeted by Jillian who represented the brand with professionalism, kindness, and knowledge of the Lexus products and services. Upon arrival, I was greeted by Jillian who represented the brand with professionalism, kindness, and knowledge of the Lexus products and services. Jillian gave us a thorough overview of all of the trim levels that I was interested in and provided recommendations on which vehicle would be best for my lifestyle. After the test drive, I was shown around the dealership and an overview of the different advantages of purchasing from the dealership. She also gave me detailed pricing on a brand new lease, which helped me narrow down my options. I appreciate the service that I was given here and have recommended Jillian and Lexus of London to my network. More
September 04, 2022
Allen is a very nice person and has made our business very easy and happy very easy and happy More
Other Employees Tagged: Jack Ji, Sue Vincent , Rick Watson, Larry Liang, Allen Zhang, Kevin Gittens, Jordan Fera , Jordon Craib, Jordan Skellett
September 02, 2022
Working with Jillian was a great experience. She was very helpful and made sure she answers all our question. She followed up frequently with us to ensure we have good experience. Communication She was very helpful and made sure she answers all our question. She followed up frequently with us to ensure we have good experience. Communication with her was extremely nice and effective. Highly recommend Jillian More
August 27, 2022
The dealership was spotless, staff was friendly and helpful. Any questions we had were answered right away. Very pleased with our experience. helpful. Any questions we had were answered right away. Very pleased with our experience. More
Other Employees Tagged: Lauren Rossini