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Jerry Hood
Jerry Hood | Page 16
Service Director
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
486 Reviews
Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.
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486 Reviews of Jerry Hood
December 03, 2022
Mike did a great job helping me pick out the right tire for my Ford Edge. I can’t wait to see how they do this winter. for my Ford Edge. I can’t wait to see how they do this winter. More
by darrelt12
Other Employees Tagged: Mike Waddle
December 03, 2022
Great attitude, quick turnaround time, and fair pricing. The guys at AH Ford hit the "Trifecta" of any quality service department. I would definatly recommend them to anyone looking for service work! Great The guys at AH Ford hit the "Trifecta" of any quality service department. I would definatly recommend them to anyone looking for service work! Great job! More
by Teddy
Other Employees Tagged: Victor Villanueva , Kevin Juarez
December 01, 2022
Had my 7 year old battery tested at AHFORD Anthony Wojciechowski my service tech recommended a new battery he ordered the battery had it installed under an hour when it came time to pay i had enough Wojciechowski my service tech recommended a new battery he ordered the battery had it installed under an hour when it came time to pay i had enough ford pass points to cover the amount thanks tony and AHFORD I've been customer for 15 years More
by mike n
Other Employees Tagged: Mike Waddle , Anthony Wojciechowski
November 29, 2022
Always great customer service from service to cashier to Jerry service Mgr to Jesus Sanchez Jerry service Mgr to Jesus Sanchez More
by Du0000
Other Employees Tagged: Lou Alfano , Jesus Sanchez Sales
November 04, 2022
I have been a customer since 1991, and would never go anywhere else. They take care of me like family here. Jerry in service always goes the extra mile for me, as did Lou today. My concerns are carefully anywhere else. They take care of me like family here. Jerry in service always goes the extra mile for me, as did Lou today. My concerns are carefully listened to and addressed. It's because of this service department that I continue to decide to buy a Ford. More
by ba
Other Employees Tagged: Lonnie Catanese, Lou Alfano
November 02, 2022
This is the fourth vehicle that we are buying from Arlington Heights Ford. We are very happy with the customer service and enjoy working with our salesman, Jesus! Arlington Heights Ford. We are very happy with the customer service and enjoy working with our salesman, Jesus! More
by Mrs. Patience
Other Employees Tagged: John Guido, Jr., Jesus Sanchez, Mike Waddle, Victor Villanueva , Tony Guido, Cassie Smith, Anthony Wojciechowski
October 29, 2022
Always professional. Do a great job .Don’t try to upswell you service you don’t need Do a great job .Don’t try to upswell you service you don’t need More
by Reddognut
Other Employees Tagged: Mike Waddle , Anthony Wojciechowski
October 24, 2022
Victor was awesome, his team diagnosed my cars problem quickly and was able to provide me with a loaner. I always enjoying working with him at Ford. Nowhere else I’d bring my car. Thanks! quickly and was able to provide me with a loaner. I always enjoying working with him at Ford. Nowhere else I’d bring my car. Thanks! More
by dimas_chris129
Other Employees Tagged: Victor Villanueva
October 24, 2022
Anthony was very attentive, explained everything i needed to know, and asked if i needed anything to know, and asked if i needed anything More
by wattselectric
Other Employees Tagged: Mike Waddle, Victor Villanueva, Lou Alfano, Nicole Bayne , Kevin Juarez, Anthony Velasco, Anthony Wojciechowski
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