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Jeremy Mahr

Overview Reviews (714) Inventory (393)

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Jeremy Mahr

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6

714 Reviews

Overview Reviews (714) Inventory (393)

4.6

714 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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714 Reviews of Jeremy Mahr

September 07, 2025

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Employee Rating

Excellent service, friendly personnel, clean environment. Very responsive to my needs. Free popcorn, Great place Very responsive to my needs. Free popcorn, Great place More

by dsoles

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 07, 2025 -

Regal Kia Lakeland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 03, 2025

Dealership Rating

Employee Rating

The staff are friendly and helpful. Jeremy was good about making sure I received the services needed. When I returned to my car after it was done, I noticed a panel around the window wa Jeremy was good about making sure I received the services needed. When I returned to my car after it was done, I noticed a panel around the window was coming off. He came out to look and assured me he could have it taken care of but would have to order the parts. I appreciate his help with this. More

by runnera2j

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 03, 2025 -

Regal Kia Lakeland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 02, 2025

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Employee Rating

Fast and friendly service. I was in and out for an oil change in less than 2 hours on a busy Saturday. I was in and out for an oil change in less than 2 hours on a busy Saturday. More

by jsgavin82

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr

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Sep 03, 2025 -

Regal Kia Lakeland responded

We're happy you had a quick and efficient experience at Regal Kia. Thanks for choosing us, and we hope to see you again!

August 29, 2025

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Employee Rating

It's great service perfect that good to me and enjoy loving it to drive loving it to drive More

by syjapan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Misty Osborne

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Sep 02, 2025 -

Regal Kia Lakeland responded

Your kind review is great to see! Thank you! - Regal Kia

August 28, 2025

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Employee Rating

My service representative, Jeremy Mahr, provided excellent customer service. He assisted me with getting a service time that worked into my schedule. He was friendly and helpful. excellent customer service. He assisted me with getting a service time that worked into my schedule. He was friendly and helpful. More

by otsegirl

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 29, 2025 -

Regal Kia Lakeland responded

We’re delighted to hear Jeremy took such good care of you! Thank you for choosing Regal Kia and for sharing your experience. Have a great day!

August 27, 2025

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Employee Rating

I normally have outstanding service but on the scheduled date, customer service representatives were less than helpful and my tires were not rotated. Very disappointed! date, customer service representatives were less than helpful and my tires were not rotated. Very disappointed! More

by LOVELYG101

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jorge Benitez

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Aug 27, 2025 -

Regal Kia Lakeland responded

I'm sorry to hear about your experience. We strive for timely service and it's clear we fell short here. Please reach out so we can address this issue directly and make it right for you. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

August 27, 2025

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Employee Rating

Dealership has been ok have had enough run ins bc of my car problems with my new 2024 Kia sportage car problems with my new 2024 Kia sportage More

by rayshawn25

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Aug 28, 2025 -

Regal Kia Lakeland responded

Thank you for the review. We hope you won't hesitate to reach out if our Regal Kia team can be of further assistance!

August 27, 2025

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Employee Rating

Regal Kia was great! From Johnathan at check - in to the gentleman helping moving cars out of the bay. Overall great service! From Johnathan at check - in to the gentleman helping moving cars out of the bay. Overall great service! More

by mirandasmith1981

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Misty Osborne

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Aug 28, 2025 -

Regal Kia Lakeland responded

It sounds like you were in great hands with our team from start to finish! Thank you for choosing Regal Kia and for sharing your support of Johnathan and the rest of the crew. See you next time!

August 23, 2025

Dealership Rating

Employee Rating

We had prompt service regularly updated status of work being preformed friendly and inviting service being preformed friendly and inviting service More

by JScruggs1

Verified Customer

Recommend Dealer

Yes

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Aug 25, 2025 -

Regal Kia Lakeland responded

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

August 22, 2025

Dealership Rating

Employee Rating

Jeremy was great and very attentive. He let me know my options and made sure my time at Kia was comfortable. Wait time wasn’t long at all and I always enjoy the waiting area and friendly He let me know my options and made sure my time at Kia was comfortable. Wait time wasn’t long at all and I always enjoy the waiting area and friendly staff. More

by gomes_victoria91

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Aug 25, 2025 -

Regal Kia Lakeland responded

Thank you for your kind words. It’s great to hear that you had a positive experience with Jeremy.

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