Jeremy Mahr | Page 68

I would like to express my feelings today about my experience with Regal Kia. I get there @ 830am, The service department immediately checked me in. I was told that it wouldn't be a long wait. I'm gla experience with Regal Kia. I get there @ 830am, The service department immediately checked me in. I was told that it wouldn't be a long wait. I'm glad I'm patient person during the 5 1/2 hours wait time I had to endure. Jeremy came up and introduced himself to me and explained why it was taking so long and through out the many hours I was there. He kept checking on me and asking if I could get you anything let him know, I just wanted to leave by that time. I was tired of waiting and I had to postpone my daily activities in Lakeland today, I realized by that time it was pretty much over on my day off. Jeremy rest assured me that they had been working on my car to give me an estimate. So by choice I had to wait longer time frame. Jeremy was still checking on me and I'm forever grateful for him, Then finally after hours Jeremy told me my car was ready. I was so happy and ready to leave I paid for it and he escorted to my car that was nice of him, We chatted a little longer and then I left. Thanks Jeremy for looking out for the customer, I really appreciate it. More

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Never have any complaints when I come here, the people know me and treat me well. know me and treat me well. More

by P.symajor Verified Customer Verified Customer

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Great service. Everyone is so friendly. I would definitely recommend them to all my friends Everyone is so friendly. I would definitely recommend them to all my friends More

by michelerenemcguire Verified Customer Verified Customer

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Great customer service! ! Out of a courtesy they took us to the mall while our vehicle was being repaired. ! Out of a courtesy they took us to the mall while our vehicle was being repaired. More

by w.dewgard Verified Customer Verified Customer

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The dealership staff were very accommodating and courteous with feeling comfortable while waiting time for my car to be serviced. courteous with feeling comfortable while waiting time for my car to be serviced. More

by KKRISTENN9 Verified Customer Verified Customer

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Very pleasant experience, I am new to owning a Kia and they treated me very well. Helped set appointment to address my concerns and gave me updates on status of repair. they treated me very well. Helped set appointment to address my concerns and gave me updates on status of repair. More

by TSMOORE Verified Customer Verified Customer

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Great customer service, location is convenient and close to home. The waiting area is well maintained to home. The waiting area is well maintained More

by KEILANI.RODRIGUEZ14 Verified Customer Verified Customer

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Service agent was able to fit me in for a major safety check when I did not have an appointment. Was able to verify car was safe to drive. What could have been a 6 hour affair was done within 3 hours an check when I did not have an appointment. Was able to verify car was safe to drive. What could have been a 6 hour affair was done within 3 hours and gave me peace of mind that the car was safe to drive. More

by dave623231748 Verified Customer Verified Customer

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Service Department And It's Employees Are Always A Pleasure To Deal With And Always Top Notch. Pleasure To Deal With And Always Top Notch. More

by NOSREBOR22 Verified Customer Verified Customer

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Prompt, professional and courteous. Comfortable waiting area. Jeremy made sure I was aware of what was needed Comfortable waiting area. Jeremy made sure I was aware of what was needed More

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