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Jeremy Mahr

Overview Reviews (704) Inventory (449)

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Jeremy Mahr

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6

704 Reviews

Overview Reviews (704) Inventory (449)

4.6

704 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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704 Reviews of Jeremy Mahr

August 20, 2025

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Employee Rating

Awesome service. Quick, Efficient and Friendly, was kept notified throughout the process. Highly recommend their service. Quick, Efficient and Friendly, was kept notified throughout the process. Highly recommend their service. More

by VEFOGLEJR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 21, 2025 -

Regal Kia Lakeland responded

Thank you for recommending the service team at Regal Kia! We hope to have you back as a customer in the future. Safe travels!

August 19, 2025

Dealership Rating

Employee Rating

The technician was very nice but the service of the rest of the people was poor of the people was poor More

by BARBARAAREVALO98

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Misty Osborne

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Aug 20, 2025 -

Regal Kia Lakeland responded

Barbara, We appreciate you leaving us your feedback and we're disappointed that you didn't have a five-star experience. Please give us a call if you have additional information that will help us improve. Thank you, Santos Rivera - Service Lane Manager - 863-340-1465

Aug 20, 2025 -

Regal Kia Lakeland responded

We noticed your one-star rating and are sorry to see that you had a less-than-satisfactory experience. We’d really appreciate the opportunity to learn more about what happened so we can improve. If you're willing, please reach out to us directly. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

August 19, 2025

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Employee Rating

The dealership was clean and well organized. The staff was very friendly and helpful. My time there was very short and my service representative was extremely helpful to me . The staff was very friendly and helpful. My time there was very short and my service representative was extremely helpful to me . More

by ylakelands

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Misty Osborne

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Aug 20, 2025 -

Regal Kia Lakeland responded

Thank you! We’re really grateful and appreciate you taking the time to share your experience with us.”

August 17, 2025

Dealership Rating

Employee Rating

Very good. Very professional and very knowledgeable. Would recommend this Kia Dealership and service department to friends and family. Very professional and very knowledgeable. Would recommend this Kia Dealership and service department to friends and family. More

by easerdynski

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 18, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that you had a great experience at Regal Kia! Thank you.

August 14, 2025

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Employee Rating

I was able to bring my car in right away and it was taken care of didn't have to wait long without an appointment best service!!! care of didn't have to wait long without an appointment best service!!! More

by coescountrygirl

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Misty Osborne, Ian Bleil , Pablo

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Aug 15, 2025 -

Regal Kia Lakeland responded

Thank you for the great feedback! We're so glad we could get your car in quickly and take care of everything without delay—even without an appointment. It's always our goal to provide the best service possible, and we truly appreciate your kind words!

August 11, 2025

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Employee Rating

Great customer service. The staff is friendly. I would recommend this establishment to my friends and family The staff is friendly. I would recommend this establishment to my friends and family More

by willbanyy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Aug 12, 2025 -

Regal Kia Lakeland responded

Hi Will, thank you for sharing your experience! We're glad our team was friendly and helpful. Your recommendation is the highest compliment. We hope to serve you, your friends, and family in the future! -Regal Kia

August 11, 2025

Dealership Rating

Employee Rating

Each time I’ve brought the car in for service, I’ve have always been satisfied.. Great professionalism and great service! always been satisfied.. Great professionalism and great service! More

by AD DeShazor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 12, 2025 -

Regal Kia Lakeland responded

Hi Deshazor, we're grateful for your thoughtful words. We are so grateful to have you as a valued customer! We look forward to seeing you again at Regal Kia!

August 10, 2025

Dealership Rating

Employee Rating

Jeremy was great, From check-in until send off excellent customer service. Fastest service I ever experienced customer service. Fastest service I ever experienced More

by Decor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 11, 2025 -

Regal Kia Lakeland responded

Thank you!

August 07, 2025

Dealership Rating

Employee Rating

Estimated service would be complete between 1 1/2 to 2 hours. After 3 hours I had to text them for an update. Thirty minutes later my vehicle was finished. hours. After 3 hours I had to text them for an update. Thirty minutes later my vehicle was finished. More

by donninisuz

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 07, 2025 -

Regal Kia Lakeland responded

Thank you for your feedback, and we apologize for the delay. We'll work on improving our service to ensure a more efficient experience in the future. If you have further concerns, please feel free to reach out. Safe travels from the entire Regal Kia team!

August 04, 2025

Dealership Rating

Employee Rating

I was supposed to have my tires rotated but it wasn't done. No response. done. No response. More

by asherjazzy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 05, 2025 -

Regal Kia Lakeland responded

Thank you for reaching out. I'm sorry to hear about this experience and would like to make sure it gets addressed for you. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Santos Rivera - Service Lane Manager - 863-340-1465

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