Jeremy Mahr
Jeremy Mahr at Regal Kia Lakeland

Jeremy Mahr | Page 26

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6
831 Reviews
4.6

831 Reviews

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831 Reviews of Jeremy Mahr

February 14, 2025

Dealership Rating
Employee Rating

Friendly and knowledgeable staff, kept me informed on next steps and process with my vehicle More

by keduden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2025

Regal Kia Lakeland responded

Thank you!

February 10, 2025

Dealership Rating
Employee Rating

This dealership is reliable and is always there for your vehicles needs. They have a friendly staff who is always courteous and professional More

by JLOVE244U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez, Genesis Cruz, Niko Gelpi, Orlando Lopez

Feb 10, 2025

Regal Kia Lakeland responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Regal Kia has been reliable and professional in meeting your vehicle needs. We appreciate your support! Safe travels!

February 10, 2025

Dealership Rating
Employee Rating

Always pleased with customer service and mechanical work done. Would like the time spent to be less then the three hours I spent. More

by ritasell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Regal Kia Lakeland responded

Thank you for your feedback. We're glad to hear you're pleased with the customer service and work provided by our team here at Regal Kia. We appreciate your patience, and we'll strive to make future visits more efficient.

February 07, 2025

Dealership Rating
Employee Rating

Helpful perfessional answered all my questions and if they couldn’t they would ask another person More

by steelmanheidi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Orlando Lopez, Manny Gelpi, Meleke Dennis, Pablo Moreira , Srecko Bokun, Ricky Custodio, Willy Moreira, Gibran Rivera

Feb 07, 2025

Regal Kia Lakeland responded

We're glad our team was helpful and thorough in answering your questions at Regal Kia. We hope to see you next time! Safe travels!

February 05, 2025

Dealership Rating
Employee Rating

Everyone at the KIA Regal Dealership are awesome! No matter how itty bitty or large my issue or concerns are, the team is always there to help me through it, to understand it, and calm my fears. Real More

by sissyjo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez , Jorge Benitez

Feb 05, 2025

Regal Kia Lakeland responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Regal Kia has been able to assist with all your concerns, big or small. We appreciate your support and look forward to continuing to serve you!

February 04, 2025

Dealership Rating
Employee Rating

Service Manager seemed to have ignored e-mail detailing issues until morning of appointment and never answered additional questions. Tech did a good job diagnosing problem. Dealership didn’t have the p More

by randall_schwartz77
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 06, 2025

Regal Kia Lakeland responded

Thank you for sharing your experience. It's disappointing to hear about the communication issues and inconvenience with scheduling. We appreciate your patience and will use them to ensure a smoother process in future visits. If there's anything else you'd like us to address, please feel free to reach out directly. Thanks again, Jorge Benitez - Service Lane Manager - 8633330525

February 02, 2025

Dealership Rating
Employee Rating

Jeremy was very friendly and professional, The facility was clean. The time it took to fix my vehicle was acceptable. More

by angelgirl8035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Feb 03, 2025

Regal Kia Lakeland responded

Thank you for sharing your experience with us at Regal Kia! We're glad to hear Jeremy provided friendly and professional service, and that our facility met your expectations. We appreciate the feedback!

February 01, 2025

Dealership Rating
Employee Rating

Exceptional service! Friendly, caring, and professional staff. Work completed on time, highly recommend this outstanding dealership experience always! More

by Clift K Hlahla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Regal Kia Lakeland responded

Thank you for the glowing review! We're delighted to hear that our team at Regal Kia provided exceptional service and made your experience a positive one. We appreciate your recommendation and look forward to serving you again in the future!

January 21, 2025

Dealership Rating
Employee Rating

It's a great dealership I just wish the after care with customers was a bit better . My windshield wiper blades were damaged for whatever reason when I left the lot and I brought this to the attention of t More

by maxdeadmonkey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Meleke Dennis , Genesis Cruz, Austin Hernandez has done a great job following through with additional sales related compa that were made during the deal for both vehicles

Feb 03, 2025

Regal Kia Lakeland responded

Thank you for sharing your feedback. We're glad to hear that you had a positive experience overall, but we're sorry to learn about the issue with your windshield wiper blades. We'll make sure this is addressed with our service department and encourage you to reach out directly if you'd like us to address it in greater detail. Thanks again, Cris Aviso - General Sales Manager - 8633330518

January 18, 2025

Dealership Rating
Employee Rating

All dealerships have a bad name. They don’t want you to see what they’re doing. Ie; did they really change your oil snd filter?? They s/h cameras in the area where you car is being w More

by carnegieron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 03, 2025

Regal Kia Lakeland responded

Thank you for sharing your thoughts. We understand the importance of transparency and trust when it comes to vehicle maintenance. If there are any specific questions or concerns you'd like to discuss, please feel free to reach out directly. Thanks again, Jorge Benitez - Service Lane Manager - 8633330525

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