Jeremi Chapman

Questionable whether we would recommend service- I have a friend with a xc6 and they seem to like Lyn. Bryce is our normal service advisor but was out. There was a double charge for spark plugs on our bi friend with a xc6 and they seem to like Lyn. Bryce is our normal service advisor but was out. There was a double charge for spark plugs on our bill and when I called it to Marks attention the bill was updated and the $111 for duplicate spark plugs removed but then on the revised bill an additional $120.54 was added to the first line. Not sure what is going on, but my husband brought the bills to the dealership and Jeramy, Service Director, removed the additional $120.54. Unfortunately he had to make a trip to the dealership to get the error straightened out, Mark knew it had the duplicate charge but said it should have never been printed, but would not just remove the duplicate over the phone for me. We bought a 2025 Xc 90 a few months ago, not sure we would have made that purchase with all the air conditioning repairs we have had on this 2019. Thought it was fixed back in October with $900 bill but then the air conditioning went out completely right after we purchased the 2025. Hard to believe a 2019 has to have its air conditioning replaced!! More

by CGOCKEL Verified Customer Verified Customer

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Thanks for the great service, really appreciate on working on the feedback and turning around quickly. working on the feedback and turning around quickly. More

by anujkg Verified Customer Verified Customer

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The team at Crest Volvo Service is excellent and I will not take my vehicle anywhere else. not take my vehicle anywhere else. More

by JENNI.DENSON Verified Customer Verified Customer

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Everyone that we work with has always been very nice and supportive. Would recommend you to anyone we know. Thank you all for being there. supportive. Would recommend you to anyone we know. Thank you all for being there. More

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I had an unexpected tire issue and they had me in and out very quickly. very quickly. More

by B. Stone Verified Customer Verified Customer

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I personally have been doing business with crest since 2014 officially. It’s been a great time. I’ve bought 2 vehicles personally and my mom has bought one. The team is amazing. 2014 officially. It’s been a great time. I’ve bought 2 vehicles personally and my mom has bought one. The team is amazing. More

by JOHNBALTZER Verified Customer Verified Customer

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The service director and the dealership principal saved the day. Huge thanks to Mr. Duncan. the day. Huge thanks to Mr. Duncan. More

by MONIQUE.PRITCHARD Verified Customer Verified Customer

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Bryan was amazing. Bryan and his crew always takes care of us. Crest Volvo is a 5 star luxury experience. Bryan and his crew always takes care of us. Crest Volvo is a 5 star luxury experience. More

by Mrmojo05 Verified Customer Verified Customer

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Fantastic service experience! Jordan Farmer was extraordinarily courteous, professional and prompt with all communication (as always). Highly recommended! Jordan Farmer was extraordinarily courteous, professional and prompt with all communication (as always). Highly recommended! More

by MSAWICKI0 Verified Customer Verified Customer

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The service experience was good, and I appreciate the professionalism and quick turnaround. Thank you professionalism and quick turnaround. Thank you More

by YRAY.1025 Verified Customer Verified Customer

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