Jennifer Harder

Jennifer and Shawna helped address my concerns regarding our truck during the warranty installation of a heated steering wheel. The original work was done well and I was happy with the service. I do have our truck during the warranty installation of a heated steering wheel. The original work was done well and I was happy with the service. I do have a concern about the truck braking performance that has existed since new. In the end the issue was beyond their control, but they communicated what they could do and shared a GM contact to see if the problem could be resolved. The More

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Right now, I am not happy because I live in the north and cannot just bring my truck when I have issues. I was very specific when I dropped the truck off that I needed this fixed because I drive there on and cannot just bring my truck when I have issues. I was very specific when I dropped the truck off that I needed this fixed because I drive there once a year. I told the service I need this fixed while I was in Edmonton. When I got my truck back the issue I have with my truck was not fixed. Service was great but NO ONE called to make sure they even were fixing the problem. They said I needed"new" rubber but that is not causing issues at all. The person who checked me couldn't even tell it was fixed, she just read what I can read myself on the report. It was more like she just wanted to get rid of me. More

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Good service quick to get my vehicle in to look at the issue I had issue I had More

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Good experience with both current and prior dealings with Service department. Very happy with results. Service department. Very happy with results. More

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Bought Blizzaks and new rims for my 2022 Silverado got a good price on both and the staff were great! good price on both and the staff were great! More

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It took them a full day to complete 20 minute job. Brought my tuck in for the airbag recall. When I booked they said half day. Dropped it off at 8am. They never looked at it until 2:30. Got a report Brought my tuck in for the airbag recall. When I booked they said half day. Dropped it off at 8am. They never looked at it until 2:30. Got a report that pretty much everything was broken on my truck. After I demanded it back they finished thier work in 20 minutes. More

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We are totally satisfied with the service and treatment that we received dealing with Sherwood park chevrolet that we received dealing with Sherwood park chevrolet More

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Always easy to book appointments and communication through text message is so efficient! They really take customer relations seriously and go out of their way to make you feel a part of their team - t through text message is so efficient! They really take customer relations seriously and go out of their way to make you feel a part of their team - their hospitality has always been nothing but stellar!!! It is the reason I go out of my way to have them service my vehicle. I have a toddler and they always take the time to greet him and interact with him (it appears genuine which I appreciate). Jennifer is always quick to greet you when you arrive in the service bay even if you are there to see a different advisor and she is very prompt with her communications. Easy to deal with and is thorough when going through paperwork. Really appreciate the extra care she takes to make the service experience less stressful. Thank you! Usually an Uber is set up for shuttle service but this time I was driven home and picked up by one of the dealership's shuttle drivers...really appreciate the welcoming demeanour and the friendly conversation. Again, a welcomed surprise when I didn't even have to wait for the ride. Overall this dealership goes above and beyond to make the customer feel important and looked after. More

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The staff and mechanics were wonderful. I drove in stressed with an unexpected vehicle issue and they were friendly and sympathetic. My vehicle was ready for pick-up the next day. So apprec I drove in stressed with an unexpected vehicle issue and they were friendly and sympathetic. My vehicle was ready for pick-up the next day. So appreciate the support. More

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