Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 17

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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4.8
426 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 2 mos

Industry Experience

27 yrs, 11 mos

Languages Spoken

English English

Maltese Maltese

4.8

426 Reviews

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426 Reviews of Jason DeFelice

September 22, 2022

Dealership Rating
Employee Rating

Jason is a great manager with perfect custumer relations skills. I forgot my wallet in my car and Jason made sure that I got it back intact, within 1hr since I left Toyota Town. I can't thank him enough! My More

by CI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 21, 2022

Dealership Rating
Employee Rating

I usually have very good experiences at Toyotatown! Always friendly and professional. Usually don’t have to wait too long. More

by TCox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 21, 2022

Dealership Rating
Employee Rating

I bought my first car 15 years ago from Toyotatown I’ve always had great service with them. I always book my car in with Jason because he always listens to your problem and books it in as soon as possible More

by Shooterrobb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 19, 2022

Dealership Rating
Employee Rating

The entire staff are very professional. This was my first time at the dealer but will not be my last. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 15, 2022

Dealership Rating
Employee Rating

Jason and ToyotaTown are fantastic. 11.5/10. Car was dead and they resurrected it from the ashes, bringing it back to life in full swing. My car is driving like a Porsche Taycan Turbo S More

by Jackie Knoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariah Castro, Nathalie El Asmar, Philipp Gouveris

September 10, 2022

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Employee Rating

Jason was very helpful through my visits at Toyotatown, he helped me find the issue every time and was considerate of my situation. He is the reason why I kept coming back whenever I had a problem with my More

by Fareed Ahmad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 09, 2022

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Employee Rating

Thank you Dennis for the quick and professional service today .came in to add my side steps 7:45 am was out in I heart beat. Very smooth visit. More

by Chico
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dennis Dabous

September 09, 2022

Dealership Rating
Employee Rating

Honest assessments, grea advice, friendly efficient service. I appreciate having people that I can trust to serve my car's needs. More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 08, 2022

Dealership Rating
Employee Rating

As always Jason provided excellent service, was able to explain the issue and repairs and met the timeframe he stated. He also provided additional information on other things to look for. I always go to More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 05, 2022

Dealership Rating
Employee Rating

Thank you Jason for your accountability and ownership when you realized the situation I was dealing with. Having been dropped off to pick up my car only to have to return minutes later as the issue resur More

by naomi.burgess
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nathalie El Asmar

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