Jasmin Umanzor
Jasmin Umanzor at Crest Volvo Cars

Jasmin Umanzor | Page 3

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.7
115 Reviews

Dealership Experience

1 yr

Languages Spoken

English English

4.7

115 Reviews

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115 Reviews of Jasmin Umanzor

February 28, 2026

Dealership Rating
Employee Rating

Transparent, honest, quick, clean, well organized, friendly, all supervisors show strong sense of responsibility as well More

by SUIN94LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgello

Mar 03, 2026

Crest Volvo Cars responded

We are delighted to hear about your wonderful experience with our team. Your recognition of our transparency and honest approach means everything to us. It's heartening to know that our efforts to maintain a clean and well-organized environment made a positive impression during your visit. We take great pride in our team's commitment to responsibility and delivering quick, efficient service while maintaining that friendly atmosphere you experienced. Your kind words about our supervisors and their dedication truly highlight what we strive for every day at Crest Volvo Cars. We appreciate you taking the time to share these thoughtful comments about your experience with us.

February 28, 2026

Dealership Rating
Employee Rating

Great service at the Volvo dealership. The team member was very knowledgeable and helpful. Thank you. More

by leyoungblood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2026

Crest Volvo Cars responded

We are ecstatic to hear about your positive experience with our team. It's wonderful to know that our staff member provided you with knowledgeable assistance and helpful service throughout your visit. Your feedback means a great deal to us and reinforces our commitment to delivering exceptional customer care. We truly value your trust in our dealership and look forward to continuing to serve you with the same level of excellence in the future.

February 27, 2026

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Employee Rating

Communication was good and car was completed ahead of schedule and looked great ! Waiting area is very nice and the ride home was super . More

by lynne.zielinski1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Delgado

Mar 03, 2026

Crest Volvo Cars responded

We are thrilled to hear about your wonderful experience with us! It's fantastic that our team maintained excellent communication throughout your visit and that we were able to complete your service earlier than expected. We take great pride in delivering quality work that exceeds expectations, so knowing your car looked great when finished truly makes our day. We're also delighted that you enjoyed our comfortable waiting area and found the ride home service to be exceptional. Your positive feedback motivates us to continue providing the outstanding service that our customers deserve. Thank you for choosing Crest Volvo Cars and for taking the time to share your experience!

February 26, 2026

Dealership Rating
Employee Rating

Thank you for the service, Jasmin was very helpful and quick to respond to questions. More

by THEGUMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Crest Volvo Cars responded

We are privileged to hear about your positive experience with our service team. Your acknowledgment of the helpfulness and responsiveness you received means a great deal to us at Crest Volvo Cars. We understand how important it is to have your questions answered promptly, and we're pleased that our team member was able to provide you with the efficient assistance you needed. Your feedback reinforces our commitment to delivering excellent customer service.

February 24, 2026

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Employee Rating

The service center is quick and wonderful. The girl at front desk is on top of things . More

by wsboseman
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher, Nash Abir

Feb 25, 2026

Crest Volvo Cars responded

We are pleased to hear about your positive experience with our service center. Your feedback about the quick and wonderful service truly means a lot to us. It's wonderful to know that our front desk team member provided you with attentive and organized assistance during your visit. We appreciate you taking the time to share your experience and look forward to continuing to provide you with excellent service.

February 24, 2026

Dealership Rating
Employee Rating

Jasmin has always helped me greatly every time i had a problem. her engagement and empathy of the situation goes a long way. Also I want to give a shout out to the sales person who helped get my car fr More

by LKUMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Crest Volvo Cars responded

We are elated to hear about your wonderful experience with our team. It's heartwarming to know that Jasmin's dedication and understanding made such a positive difference when you needed assistance. Her genuine care for each situation truly reflects our commitment to supporting our customers. We're also thrilled that our sales team went above and beyond their regular duties to help retrieve your vehicle from the service center. These moments of exceptional service demonstrate the collaborative spirit we value. Your recognition of their efforts means so much to our entire team, and we're grateful to have earned your trust and appreciation.

February 22, 2026

Dealership Rating
Employee Rating

Very timely, predictable and a goof service experience. Waiting lounge was well equipped and comfortable. More

by akalra2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service team. Your feedback about our timely and reliable service means a great deal to us. We're especially pleased that you found our waiting area comfortable and well-appointed during your visit. At Crest Volvo Cars, we strive to make every aspect of your service experience as smooth and pleasant as possible. Thank you for choosing us and for sharing your thoughts about the quality of care you received.

February 21, 2026

Dealership Rating
Employee Rating

Great service. Polite, explained everything thoroughly, trustworthy excellent service. Car runs great and I’m super pleased. More

by vbmehlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Crest Volvo Cars responded

We are honored to hear about your outstanding experience with our team. Your kind words about receiving thorough explanations and trustworthy service truly mean the world to us. Knowing that you found our staff to be courteous and that your vehicle is performing excellently brings us great joy. We're thrilled that you're completely satisfied with the service you received, and we look forward to continuing to provide you with the same level of exceptional care in the future.

February 14, 2026

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Employee Rating

Service area is always well staffed with nice helpful team members. Jasmin has always been a good person to work with. More

by cynthia.frank.direct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Crest Volvo Cars responded

We are pleased to hear about your positive experience with our service team. Having well-staffed areas with helpful team members is something we strive for, and it's wonderful to know this makes a difference for you. We're especially glad to hear that Jasmin has consistently provided good service during your visits. Your feedback about our team's dedication means a great deal to us at Crest Volvo Cars. We look forward to continuing to serve you with the same level of care and professionalism.

February 07, 2026

Dealership Rating
Employee Rating

She really helped me to get the vehicle asap, Na Na na na na na More

by qsatz0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Delgado

Feb 09, 2026

Crest Volvo Cars responded

We are absolutely thrilled to hear about your positive experience with our team! It's wonderful to know that our staff member was able to assist you in getting your vehicle quickly and efficiently. We take great pride in providing prompt service and helping our customers find the right vehicle solution. Your satisfaction means everything to us at Crest Volvo Cars, and we're grateful for your trust in our dealership. Thank you for taking the time to share your experience with us.

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