Jasmin Umanzor
Jasmin Umanzor at Crest Volvo Cars

Jasmin Umanzor | Page 2

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.7
115 Reviews

Dealership Experience

1 yr

Languages Spoken

English English

4.7

115 Reviews

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115 Reviews of Jasmin Umanzor

April 02, 2026

Dealership Rating
Employee Rating

Various professional. They solved everything that is going on with your vehicle. You have no worries, and you're always dealing with a good individual. More

by TRNTLV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful experience. We're delighted to hear that our team provided you with such thorough and professional service. It's truly rewarding to know that we were able to address all your vehicle's needs and that you felt confident in our care. Your kind words about our staff mean so much to us - we take great pride in ensuring every customer feels valued and well-supported throughout their visit. We appreciate your trust in us and look forward to continuing to provide you with the exceptional service you deserve.

April 02, 2026

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Service was good. Thank you. Planning to visit again in the upcoming future. Thanks again More

by NATHANINBLOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Crest Volvo Cars responded

We are thrilled to hear that you had a positive experience with our service team. Your satisfaction means everything to us, and we genuinely appreciate you taking the time to share your feedback. It's wonderful to know that we met your expectations during your visit. We look forward to welcoming you back in the near future and continuing to provide you with the quality service you deserve.

April 01, 2026

Dealership Rating
Employee Rating

Fas, transparent and honest service. Everyone consistently checked in and followed up throughout the process More

by SUIN94LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgello

Apr 02, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled you appreciated our quick, transparent service and consistent communication throughout the process. Your positive experience confirms we're delivering on our commitment to keep customers informed every step of the way.

March 29, 2026

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Employee Rating

I’ve been going to Crest Volvo for 5 years since I’ve bought my car from them and every time the experience has been great. All the employees I interact with are polite and friendly. Just had my 50k main More

by SHK623BP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 31, 2026

Crest Volvo Cars responded

Thank you for your loyalty over the past 5 years! We're thrilled that each visit has met your expectations and that our team consistently provides friendly service. We're pleased your 50k maintenance went smoothly and the recommended services made sense. We appreciate your trust and look forward to serving you for years to come.

March 25, 2026

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Employee Rating

Jasmin and the Crest Volvo team were the best! They truly care about my experience and I know I'm in good hands when I go back! More

by brandon@thetomlinteam.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 27, 2026

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're thrilled that Jasmin and our team provided exceptional care and earned your trust. Your confidence in returning to us means everything, and we look forward to continuing to exceed your expectations!

March 17, 2026

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Jordan Farmer and his team at Crest are the best thing that happened to Volvo in Texas. I have trusted my car with them for the past eight years and not once has their service been anything than stellar. More

by Alice in Volvoland
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Crest Volvo Cars responded

Thank you for your wonderful review and eight years of trust! We're honored to have consistently provided stellar service and thrilled that our commitment to reliability has made such a positive impact. Your kind words about setting the standard truly motivate our team. Thank you for being such a valued part of the Crest Volvo Cars family.

March 16, 2026

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Employee Rating

Did not even evaluate the car until Monday despite having an appointment on Thursday. Car was in shop for a week More

by KOBPOOP
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 23, 2026

Crest Volvo Cars responded

Thank you for taking the time to provide feedback about your recent service experience. We understand your frustration. We recognize that timing is important when you need service, and we value your patience during this extended visit. Your experience helps us identify areas where we can improve our scheduling and communication processes to better serve our customers. Please reach out to our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can discuss your experience further and work to address your concerns.

March 14, 2026

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Employee Rating

Jazz and the service manager were fantastic! They fixed my vehicle and went above and beyond to ensure that I was treated well. I sincerely appreciate them and the Crest Volvo family. Thanks More

by financialintellectual
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Bingham

Mar 20, 2026

Crest Volvo Cars responded

We are honored to hear about your wonderful experience with our team! It's heartwarming to know that our staff provided exceptional service and truly cared for you throughout the process. Your vehicle repair was handled with the attention and dedication you deserve, and we're thrilled that you felt well taken care of every step of the way. Your kind words about our team and the Crest Volvo Cars family mean the world to us. We genuinely appreciate customers like you who take the time to share their positive experiences.

March 14, 2026

Dealership Rating
Employee Rating

Fair prices, quick turnaround, clean facility and very friendly staff. I’ve always left pleased More

by Jeremy Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher, Mark Morgello

Mar 20, 2026

Crest Volvo Cars responded

Thank you for sharing your wonderful experience! We're absolutely thrilled to hear that you found our pricing reasonable and that we were able to provide you with efficient service. It means so much to know that you appreciated our clean environment and that our team made you feel welcome throughout your visit. Your satisfaction is what drives us to maintain these high standards, and we're delighted that you consistently leave our dealership feeling happy with the service you receive. We truly appreciate customers like you and look forward to continuing to exceed your expectations.

March 09, 2026

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Employee Rating

Jasmin communicated with me on each issue and was able to provide guidance throughout the process. Thanks. More

by AROBERTSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Crest Volvo Cars responded

We are pleased to hear about your positive experience with our team's communication and guidance throughout your service process. It's wonderful to know that you received the support and direction you needed at every step. Your feedback helps us recognize when our team members are delivering the kind of attentive service we strive for. We truly appreciate you taking the time to share your experience.

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