Janine Feenstra | Page 42
Financial Services Manager
ToyotaTown
1065 Wharncliffe Rd S
London, ON N6L 1J9
414 Reviews
Write a Review414 Reviews of Janine Feenstra
June 07, 2015
The BEST service ever!!! Our family purchased a new 2015 Rav 4 and the entire experience was amazing! Both Janine Feenstra and Sylvia Donovan were dependable and happy to as Our family purchased a new 2015 Rav 4 and the entire experience was amazing! Both Janine Feenstra and Sylvia Donovan were dependable and happy to assist with all of my needs for car-customizing! I really enjoyed the experience as they kept our family comfortable and informed on EVERY detail. Their customer service skills and friendliness was superb and I would recommend Toyata to all friends and family! Thank you again, Janine and Sylvia!!! More
Other Employees Tagged: Sylvia Donovan
June 03, 2015
Top Shelf Service from start to finish!!! Shawn Longworth(sales) and Janine(paperwork) were top notch from start to finish. Answered all my questions when they were asked not I will get back Shawn Longworth(sales) and Janine(paperwork) were top notch from start to finish. Answered all my questions when they were asked not I will get back to you. Great team!! Would highly recommend them. Thanks for the great service and attention to detail. More
Other Employees Tagged: Shawn Longworth
May 29, 2015
Overall great experience! I recently signed a lease for a 2015 Corolla Sport at Toyota-town. The salesman I dealt with, Terry Northup, was a pleasure to deal with. Pleasant, pr I recently signed a lease for a 2015 Corolla Sport at Toyota-town. The salesman I dealt with, Terry Northup, was a pleasure to deal with. Pleasant, professional, humble and got me the deal I was looking for on the perfect car. I'm very impressed with the service I received. More
May 27, 2015
Solid Customer Service After dealing with a failing car for the last few months I began looking for a replacement. After visiting some other dealers and communication with After dealing with a failing car for the last few months I began looking for a replacement. After visiting some other dealers and communication with ToyotaTown via email we decided to stop in and look at a used Rav4 that just became available. Our sales rep, Shaun Smith was excellent to deal with and took the time to find out what we were looking for and go over the options of what we would be looking at for the model we test drove vs. a new one. This made the decision easier to understand. We came in near closing but never once felt rushed through the process. Janine Feenstra went over all the options, additional items and helped with the final documents. She was very knowledgeable with all of the options and add-ons available. Prior to picking up the vehicle there was a delay in getting the trailer hitch. Shaun was great at communicating the updates to me and when the hitch arrived a loaner was arranged for me to drop off my Rav to get the work done so I wasn't without a vehicle. Prior to leaving I found out that this was his personal car as the loaner had fallen through. That's dedication by someone who cares about the customer experience. I'll be sure to remember that kind of treatment in the future. More
Other Employees Tagged: Shaun Smith