Ian Rae | Page 2

The car we bought is in excellent condition and was just what we were looking for. Altaz was honest, transparent and very knowledgeable and approachable. what we were looking for. Altaz was honest, transparent and very knowledgeable and approachable. More

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A dealership you can trust I bought a used Ridgeline from Wheaton Honda. Their sales staff was excellent, didn't put any pressure on me and actually helped me understand Carfax I bought a used Ridgeline from Wheaton Honda. Their sales staff was excellent, didn't put any pressure on me and actually helped me understand Carfax report and the sales offer. When I made the buy, they actually were able to get me a lower interest rate on my auto loan than I have previously arranged, which saved me big money! After I had the truck for a month, there was a problem with it, so I called Wheaton about it. They fixed the problem and didn't charge me for labour costs at all! Plus, they also gave me a FREE loaner vehicle for over a week while my truck was in the shop. This is a dealership you can trust. They really take good care of their customers and stand by what they sell. More

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He helps me to figure out whenever I have the problem. Mark is a super nice dealer in Wheaton Honda. He is nice and friendly to help us to make choices. He helps me to go through all the things when I have Mark is a super nice dealer in Wheaton Honda. He is nice and friendly to help us to make choices. He helps me to go through all the things when I have the problem for my hybrid car. More

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Free Oil Change Plan, NOT FREE in the end I had an excellent buying experience with Honda. However, when I went for my first FREE oil change (which was part of my buying decision) I found out I had an excellent buying experience with Honda. However, when I went for my first FREE oil change (which was part of my buying decision) I found out it was only valid if I paid for their service schedule plan (or what ever it is called) else my FREE oil changes would be void. So in short, $230 oil change (or inspection/maintenance needed to receive free oil change) that I could have did at Toyota for less than $100. I feel like an idiot for thinking something like this would be free. Moreover, I felt sorry for the service staff who had too stand their with their heads hanging low when I complained (clearly not the first time someone did not read the 'fine print')...and I should apologize to them, it is not their fault. More

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Used pilot Last July i purchased a used 2010 touring pilot, it recently last week started making a weird noise, so i brought it in to honda. Unfourtantly i work Last July i purchased a used 2010 touring pilot, it recently last week started making a weird noise, so i brought it in to honda. Unfourtantly i work till after 5 and asked ian if he ever heard it before, we couldnt figure it out, so booked it in for the following week and found major problem. Rick had it for two days and fixed back to new sounding i had before. Both did an amazing job at helping me out with everything and will never have a complaint from me. More

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Preowned car 5 stars and make it double. I purchased a preowned Mini Cooper from Wheaton Honda almost half a year ago. The whole process was super friendly, honest 5 stars and make it double. I purchased a preowned Mini Cooper from Wheaton Honda almost half a year ago. The whole process was super friendly, honest and without any “sale pressure”. Ian Rae and his team are a pleasure to deal with. Half a year later I got a nail in my winter tire and had some windshield issues. Ian told me to drop the car off saying “I want you to be happy with your purchase”. Day later Aaron Stachinw gave me a call to confirm my arrival time and to make sure the car is heated. Once again on my pick up day the car was fully cleaned and was shining like new with no extra cost - all issues eliminated. Good people are so hard to find. Their professionalism impressed myself and many people around me. Edmonton BMW is too far behind to even compare. More

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10 Star Service Altaz Motani (salesman) and Ian Rae (Manager) are to commended for their efficient, personal and professional service. An overlooked repair issue was Altaz Motani (salesman) and Ian Rae (Manager) are to commended for their efficient, personal and professional service. An overlooked repair issue was handled promptly and generously. Both the sales and servicing of this vehicle inspired Trust and Confidence. Thanks You More

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very pro salesman Ravi is very nice, professionally answer all questions about vehicles, great salesman, very honest,non pressure, he knows his inventory very well, can Ravi is very nice, professionally answer all questions about vehicles, great salesman, very honest,non pressure, he knows his inventory very well, can quickly find the suitable ones for customers; five stars for him! More

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Another positive purchasing experience. We just took delivery of a beautiful 2016 HRV! Found the people and atmosphere pleasant and friendly. We found the the unit that my wife had wanted al We just took delivery of a beautiful 2016 HRV! Found the people and atmosphere pleasant and friendly. We found the the unit that my wife had wanted all along. Good job people! More

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Used Vehicle Purchase I recently purchased a used Honda Fit from Wheaton Honda and I couldn't be happier. The entire transaction was pleasant and smooth. The staff let us b I recently purchased a used Honda Fit from Wheaton Honda and I couldn't be happier. The entire transaction was pleasant and smooth. The staff let us browse on our own without any pressure, and were readily available to answer any questions. More

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