Gregg Baldwin
Gregg Baldwin at Regal Kia Lakeland

Gregg Baldwin

Pre-owned Sales Manager

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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4.8
28 Reviews
4.8

28 Reviews

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28 Reviews of Gregg Baldwin

November 01, 2025

Dealership Rating
Employee Rating

Friendly and courteous staff. Regal Kia Lakeland worked hard to make my experience the best!! Thank you. More

by DAYDRELANIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 11, 2025

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I had a great experience purchasing my 2025 K4 the staff was great to me and my kids manny and justin are awesome and gkt me a great deal and warranty More

by teeboss1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 13, 2025

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Employee Rating

They offer Great service, very friendly and took care of the recall on my new car More

by Tommy meregueli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Regal Kia Lakeland responded

Tommy, thanks for trusting us with your new car needs! We'll see you next time. Safe travels!- The Regal Kia Team

May 31, 2025

Dealership Rating
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My Service was great! They took care of my vehicle quickly and my Advisor was very professional! Thank you again for a great Service! More

by gelpi69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Regal Kia Lakeland responded

Hi Elpi! We're delighted to hear that your service experience was smooth and professional at Regal Kia! Thank you for sharing your positive feedback, and we're here whenever you need us again.

January 02, 2025

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Misty is amazing, always professional and prompt in getting things done. Service was quick with resolving my issue this time More

by JENNALN
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Regal Kia Lakeland responded

Hi Jennaln, we're delighted to hear that Misty provided you with such professional and prompt service at Regal Kia. Thanks for sharing your experience! Safe travels!

December 13, 2024

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Employee Rating

They treated me very good a little long on final decision but ver satisfied with final deal More

by dlschnetzka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Boswell, Manny Gelpi , Tyrin Ashley, Ian Bleil, Tray Jackson, Gibran Rivera

Dec 13, 2024

Regal Kia Lakeland responded

Thank you for sharing your review! We appreciate your patience during your recent visit! -Regal Kia

November 22, 2024

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SERVICE WAS EXCELLENT. SALES DEPARTMENT AND FINANCE DEPARTMENT WAS EXCELLENT. TRANSACTION WENT VERY SMOOTH AND FAST. More

by akers85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne, Manny Gelpi, Eva Ayarza , Ricky Custodio, Gibran Rivera

November 06, 2024

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Employee Rating

Manny and Ian were Excellent! !! I explained what I needed and they came through for me. More

by rbuffy1974usa
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Schmidt, Srecko Bokun, Manny Gelpi , Ian Bleil

Nov 12, 2024

Regal Kia Lakeland responded

Congratulations on your purchase!

October 16, 2024

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Employee Rating

Excellent Service. Fast, reliable and very pleasant to deal with… They make it easy everytime Never had an issue and they have always been welcoming and respectful of More

by aliya300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Misty Osborne, Jeremy Mahr , Genesis Cruz, Kelsey Johnson

Oct 29, 2024

Regal Kia Lakeland responded

We’re really grateful and appreciate you taking the time to share your experience with us.

October 15, 2024

Dealership Rating
Employee Rating

I bought a brand new car and all the window molding have come off. It’s been 2 months and 3 trips back to the dealership and still they haven’t fixed the problem Each trip takes multiple hours as their comm More

by onesteady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Misty Osborne

Oct 28, 2024

Regal Kia Lakeland responded

Thank you for bringing this to our attention, and we're genuinely sorry for the experience you've had. It’s disappointing to hear about the issues with the window molding and the challenges with our communication. We understand how frustrating it can be. Please feel free to reach out to Jonathan Benitez – Service Lane Manager to discuss.

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