Greg Sroka | Page 5

awesome team this is bar none the best service team in Edmonton area, front service staff are the friendliest out there and my gm products will never go anywhere e this is bar none the best service team in Edmonton area, front service staff are the friendliest out there and my gm products will never go anywhere else! More

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FRAUD & LIES? Took my 2005 GMC truck in on Thursday, December 03,2015 to have my HVAC blower looked into. I was told the blower motor connector was melted out and t Took my 2005 GMC truck in on Thursday, December 03,2015 to have my HVAC blower looked into. I was told the blower motor connector was melted out and the blower was seized. I was quoted $611.00 to repair with new pigtail and blower motor. I made a call and determined I could get these parts for less than $100 so I informed them they would not be making the repairs. I was charged $106.17 for the diagnosis. Their diagnosis didn't seem to make sense so while waiting for my parts I returned home and evaluated the situation. I inspected all plugs, took voltage readings of power supply to and from the controller/resistor and motor connection and bench tested the blower. ALL readings and tests were GOOD. Re-installed and connected all ORIGINAL parts and everything works fine. I have been too busy to return to the Dealer but will head there on Tuesday, December 08,2015 for the following; 1. To ask for my money back because the diagnosis they charged me for was wrong. 2. To ask why they attempted to get $611 from me for unnecessary repairs Their answers will determine what further action I will proceed with against this dealership. Note: proper testing, diagnosis and re-install took less than 20 minutes. Dealer charged 55 minutes for incomplete/improper diagnosis. More

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