Greg Guzman | Page 7

I visited MB dealer in London in 2019 to buy a used C300 , but unfortunately I wasn’t able to buy it at that time . Our sales agent Warren was so nice , helpful and professional and said if you want buy MB , but unfortunately I wasn’t able to buy it at that time . Our sales agent Warren was so nice , helpful and professional and said if you want buy MB in the future ,come back to me . And this what happened in Aug 2020 when I decided to buy my new GLC 300 . We were able to custom design the car . He helped us navigate the process very smoothly . I can’t thank him enough for all the support we received . I will for sure Recommend Warren for any one who wants to buy a MB . More

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We just recently bought at c43 Benz from Tony YangaYang London Mercedes. Tony made a lot of promises which I thought he would slip up on some instead he completed everything that he said he would do for us London Mercedes. Tony made a lot of promises which I thought he would slip up on some instead he completed everything that he said he would do for us. I would very highly recommend Tony and our next car will probably be purchased from Tony again. He went out of his way and took Extreme measures to make sure we were happy by sending us a complete and detailed video of the vehicle we wanted to buy and also when we needed service his service driver delivered even a higher in car to our home in Kitchener and took it back to service. After the service was completed he then had the driver bring us our vehicle back to us and exchange for the loaner vehicle that we had for a few days while our vehicle was being updated as promised. Good job Tony. Margaret and Marcel Bradbury Kitchener Ontario. More

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We had a wonderful experience buying a used SUV at Mercedes-Benz London. This is our 3rd Mercedes (other 2 bought at other Mercedes dealerships) and Tony Yang was by far the best salesperson we have e Mercedes-Benz London. This is our 3rd Mercedes (other 2 bought at other Mercedes dealerships) and Tony Yang was by far the best salesperson we have ever dealt with. Tony was very straight forward and knowledgable. We were extremely happy with our purchase and would now ONLY buy from Tony and Mercedes-Benz London! More

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I recently purchased my first Mercedes GLA with Tony Yang. Everything he did went above and beyond my expectations and not once did I ever feel pressured into purchasing anything. I would highly recomme Yang. Everything he did went above and beyond my expectations and not once did I ever feel pressured into purchasing anything. I would highly recommend Mercedes -Benz London. More

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My first Mercedes purchase was a great experience, Tony Yang was very knowledgeable and helpful. I would definitely recommend him for anyone who is looking for a Mercedes. Yang was very knowledgeable and helpful. I would definitely recommend him for anyone who is looking for a Mercedes. More

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I live in Edmonton and bought my car from MB London. They made my experience a pleasant and easy one. My car was shipped to me complication free and I appreciate that very much. made my experience a pleasant and easy one. My car was shipped to me complication free and I appreciate that very much. More

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This was our first time purchasing a car from Mercedes Benz London Ontario. Tony Yang was a true professional and made our first experience at this dealership a very positive one. Benz London Ontario. Tony Yang was a true professional and made our first experience at this dealership a very positive one. More

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Just bought a C300 Convertible and was treated exceptionally by Tony Yang (and the Finance Mgr Greg). Had a slight issue the first day I bought it and the service team were outstanding...they pic exceptionally by Tony Yang (and the Finance Mgr Greg). Had a slight issue the first day I bought it and the service team were outstanding...they picked the vehicle up next day, fixed it promptly and brought it back to my door step! Thanks Tony, as this was the best car buying experience I have ever had...simple, honest, seemless and zero pressure to purchase. Sorry, got to run, as need to put the top down and drive while the sun is still shining! More

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We had been to two other dealerships before we came to the Mercedes London dealership. We had not eliminated any of the other choices at that time. We were pleased with the care regarding Covid in the bui the Mercedes London dealership. We had not eliminated any of the other choices at that time. We were pleased with the care regarding Covid in the building and how the people inside were being attentive to the need to keep safe. We met with Warren and immediately his interest and attentiveness to our search were obvious. He showed us the vehicle (GLC 300) and explained features with clarity and knowledge without being "pushing" for decisions. We appreciated his patience when we explained and asked a lot of questions and details on what we wanted and looked for vehicles that would suit our needs. Never did we feel rushed or forced into a decision . His care in explaining things was excellent and when we told him that we were looking at another choice mainly for cost , he was able to address this as well with asking his manager about it. It takes a special person to get the balance between actually selling the vehicle and working with a buyer to purchase the right vehicle. Warren has these attributes and being a young person, he must have had these traits before now. We appreciated that. He really went beyond the usual ways to help make the experience good and successful for the dealership, for us and hopefully for himself too. The communication with all the parties was excellent from Warren, Katrina, Mike and Greg. It was easily accomplished during the issues that Covid has made challenging. When it came to explaining the features, he did it carefully and with excellence teaching the less than technical new owners. We made the decision on the suv because of the features on the vehicle, the quality of the relaxing experience , the organization at the dealership and the consideration shown to us especially by Warren and the team there. We are happy to have chosen the GLC300 More

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We greatly appreciated the opportunity to purchase a second Mercedes from Charbel. He is extremely knowledgeable about the automobile and is very helpful and patient when outlining facts about the vehic second Mercedes from Charbel. He is extremely knowledgeable about the automobile and is very helpful and patient when outlining facts about the vehicle and dealing with customers such as ourselves. Once again, thank you for a very pleasant vehicle purchasing experience. Darrell and Joan dennis More

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