Graham Townsend | Page 32

Excellent customer service This is the second time we have purchased a vehicle from Erinwood Ford and we have recommended the dealership to friends and will continue to do so. T This is the second time we have purchased a vehicle from Erinwood Ford and we have recommended the dealership to friends and will continue to do so. Their prices are the most competitive in the area and you do not feel pressured to buy. Graham has looked after us for both our new vehicle purchases and he is very knowledgeable and professional to deal with. More

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Great experience, friendly service. Can't imagine shopping at any other dealership. There was no pressure to buy, and any and all of my questions were answered with great clarity by the Can't imagine shopping at any other dealership. There was no pressure to buy, and any and all of my questions were answered with great clarity by the knowledgable staff. Already in love with my new car. More

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Purchasing process for a 2016 Ford Mustang GT From the moment I stepped in I had the best experience that I can think of with regards personnel assisting me in purchasing process of a new car. Fr From the moment I stepped in I had the best experience that I can think of with regards personnel assisting me in purchasing process of a new car. From Sales to Finance it was a very professional support , very polite and guiding me to get the best options that will work for me. Anyone that want to buy a car I strongly recommend to go to Erinwood Ford Dealer. Fabulous experience!!! More

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Great buying experience. My wife and I have been considering the purchase of a new Mustang for several months. We've been into Erinwood several times always dealing with Graha My wife and I have been considering the purchase of a new Mustang for several months. We've been into Erinwood several times always dealing with Graham. Each time Graham was friendly, courteous, helpful and patient. A couple of days ago, we went in to look at the same Mustang we had seen and test driven a couple weeks earlier. We had just looked at and test driven a competitive offering but felt it wasn't the vehicle for us for reasons of value, style, comfort, trim level and fun factor. We took the Mustang out for another test drive and confirmed it was for us. After the test drive, we sat down and struck a great deal on it with Graham and John. Once we had a deal, we worked with Carol who explained some valuable warranty and service options to us. She tailored the offerings to match our expected usage to ensure we were getting the right fit. All in all a positive experience with none of the drama. We would recommend Erinwood and especially Graham when you're considering a new vehicle. Jim W More

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AMAZING!!!!! Once I saw and spoke to Graham I knew I was in good hands. He not only went above and beyond to get me the truck that I wanted he reassured me that I Once I saw and spoke to Graham I knew I was in good hands. He not only went above and beyond to get me the truck that I wanted he reassured me that I was getting the top of the line vehicle from the eco boost engine to the 6 months of sirus radio. Graham along with the entire staff at Erinwood Ford don't just look at you as a customer but family. Thank you so much Graham for the exceptional customer service and for getting me exactly what I wanted and working with my situation. I truly appreciate it. More

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Best deal & Great Service I've been buying cars from Erinwood for 25 years and they've always looked after me. They go the extra mile to give me what I need and do it with prof I've been buying cars from Erinwood for 25 years and they've always looked after me. They go the extra mile to give me what I need and do it with professionalism and a sense of fun. I always get a great deal and the whole sales experience is enjoyable. After sales service is also exceptional, quick appointments when necessary get any issues resolved quickly. Regular services are often done in under an hour, and if it takes longer there's a free shuttle home or, if it's going to be a few days, they'll get me a rental car. More

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We did it Again!!! Hello Everyone, Here we are again, and the number is 5. This is the fifth car I had the pleasure to purchase from Erinwood Ford, 5 times I went to v Hello Everyone, Here we are again, and the number is 5. This is the fifth car I had the pleasure to purchase from Erinwood Ford, 5 times I went to visit Graham Townsend and I,correction this time my wife Veronica drove away in a brand new 2015 Ford Focus. It's so easy to purchase a car from Erin wood, Graham knows every little details about the Ford products, from setting up the Blue Tooth, to surprises us with a set of winter mats and a beautiful bug deflector everything was perfect. Needless to say Carol Buckwald was amazing in overseeing the financing aspect of the purchase of this beautiful black rocket pocket, or as my wife calls it "Panterita" Little panther in spanish. I would like to thank everyone at Erinwood Ford,specially Graham and Carol for always take care of me and my family, and a message to every person reading this review: Close your laptop and drive over to see Graham and Carol at Erinwood, you need to experience the professionalism ,courtesy and the knowledge first hand. Thank you all Sincerely Veronica and Jorge More

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Exceptional. My third car leased from them. Graham Townsend and all the staff (including service) are excellent. Nothing but very positive experiences from da My third car leased from them. Graham Townsend and all the staff (including service) are excellent. Nothing but very positive experiences from day one. Exceptional dealership. More

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Good experience. This is the fifth car we've had from this dealer and the reason we keep going back is great product and fantastic customer service. This is the fifth car we've had from this dealer and the reason we keep going back is great product and fantastic customer service. More

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New Fiesta ST I knew what vehicle I wanted when I walked into the dealership and Graham made the buying process enjoyable and very easy. I will be recommending Eri I knew what vehicle I wanted when I walked into the dealership and Graham made the buying process enjoyable and very easy. I will be recommending Erinwood Ford and Graham specifically to friends/family and co-workers. More

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