Graham Townsend | Page 32

Graham and the team provide outstanding customer service Had a great experience from start to finish with getting my new Ford Escape. Graham is very knowledgeable and provides all the information you need t Had a great experience from start to finish with getting my new Ford Escape. Graham is very knowledgeable and provides all the information you need to make a wise buying decision. He's very helpful but not pushy as he's a true gentleman. Robyn in the credit office was a pleasure to work with and she was very helpful and friendly. Adam was also very friendly and helpful. John is also very personable and helpful. All in all, outstanding customer customer and a wonderful buying experience. More

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Best experience ever when purchasing something ! I can't express in words how great my experience was with your employee Graham. This was a purchase for my first car and he made me feel so comfortabl I can't express in words how great my experience was with your employee Graham. This was a purchase for my first car and he made me feel so comfortable, so relaxed and fulfilled everything I asked of him! What an amazing person and a even better employee. He should get a raise because he is definitely your best salesman there. Absolutely loved him More

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First Time Leasing Graham Townsend was very professional and knowledgeable. He was very considerate and carefully explained all the pros and cons of leasing and what we Graham Townsend was very professional and knowledgeable. He was very considerate and carefully explained all the pros and cons of leasing and what we may experience as first time leasing clients. Mr. Townsend was friendly and helpful in all aspects of our dealings. I would recommend other people to Erinwood Ford and Graham Townsend. More

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Amazing experience This time around buying a Ford was a pleasure! Graham was very knowledgeable and excellent at his job!!! Love my new Ford Explorer!!! Thank you This time around buying a Ford was a pleasure! Graham was very knowledgeable and excellent at his job!!! Love my new Ford Explorer!!! Thank you More

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Exceptional service Just purchased my second vehicle from Graham Townsend at Erinwood Ford. After having a amazing experience working with Graham in 2014 i returned thi Just purchased my second vehicle from Graham Townsend at Erinwood Ford. After having a amazing experience working with Graham in 2014 i returned this year to purchase a F150. Not owning a truck before I had several questions which was no problem for Graham as he is extremely knowledgeable. He provided great customer service making the experience fun and smooth making us smile during the whole experience. At no point did i feel pressured, rushed or overwhelmed during this experience. Graham walked me through the different models, answered all my questions gave me tuns of information and explained my financing options, this made the purchase a breeze! We also worked with Robin in financing who was very helpful with a great attitude! I would recommend Graham Townsend at Erinwood Ford to my family and friends in a heart beat! More

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My Experience at at Erinwood Ford. Matt Tureman.....He was a great salesperson, he made me feel very welcome from the onset,was very friendly and curteous. Explained everything in det Matt Tureman.....He was a great salesperson, he made me feel very welcome from the onset,was very friendly and curteous. Explained everything in detail for me to understand. And I will definately recommend friends to go and see him at ErinWood Ford. AND i am absolutely soooo happy with my new ""Whip"" More

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Excellent Service Graham is very knowledgable and helpful. He made leasing the car a breeze and the experience enjoyable. The rest of the staff there are fun and very f Graham is very knowledgable and helpful. He made leasing the car a breeze and the experience enjoyable. The rest of the staff there are fun and very friendly. More

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Service oriented, efficient, knowledgable I recently purchased a pre-owned car through Ironwood Ford. Everyone I dealt with was informed and very professional. Most notably, Graham Townsend, t I recently purchased a pre-owned car through Ironwood Ford. Everyone I dealt with was informed and very professional. Most notably, Graham Townsend, the salesperson I dealt with was authentic and did not have demonstrate any of the gimmicks that give the car industry a bad name. I highly recommend Graham as a true professional and a real gentlemen. More

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When the chips were down . . . Graham was the first sale person I felt comfortable with when I had to purchase my own vehicle for the first time. It was a stressful period in my lif Graham was the first sale person I felt comfortable with when I had to purchase my own vehicle for the first time. It was a stressful period in my life and the purchase was unexpected. Graham answered all my questions and made me feel like a person and not a number. That was in 2013 when I purchased a 2013 Escape. When that vehicle was no longer a viable option Graham helped me get into a more reliable 2015 Escape. I have and always will come to Graham when I need to purchase a vehicle. He is the best example of a professional and personable sales consultant. I can not thank him and the team at Erinwood Ford for all the help I have received. More

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They treated my Mom with the up most respect! My mom is a 69 year old single woman who knows nothing about cars. She lives in another town and was overwhelmed with the dealership experience. I My mom is a 69 year old single woman who knows nothing about cars. She lives in another town and was overwhelmed with the dealership experience. I told her drive the 3 hours to come visit me and I would take her to Erinwood Ford if she liked the car's I would help her through the process and get her on the road. I called Matt Trueman who I had bought my F150 from in June 2015 and he set us up. Between Graham Townsend and Matt Trueman they walked my mom through every step of the way. They responded to every question and there were lots. They were very patient and understanding making it a very good experience. My Mom said the stress of the dealership was gone. There was no pressure to buy -TODAY- and they got her in a car that worked for her. We purchased the ford on a Friday and she drove it home on the Monday. This is now the second vehicle I have purchased from Erinwood. More

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