Fred Arnold | Page 2

Bought our 3rd car We have bought 3 cars from this location in the last 9 years. 2 for myself and 1 for my father-in law. Fred is always helpful, and knows and under We have bought 3 cars from this location in the last 9 years. 2 for myself and 1 for my father-in law. Fred is always helpful, and knows and understands what I am looking for in a car. He provides great support and makes sure that the car is in our budget. For the most recent car, we went to see it on a Wednesday and by Friday we were driving it. The paperwork and the speed of the processing was done very quick. I would highly recommend Gorrud More

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Great Dealership Great people to deal with, professional and courtious in every way. Would highly recomend. Execellent dealership. Fred Arnold with his experience re Great people to deal with, professional and courtious in every way. Would highly recomend. Execellent dealership. Fred Arnold with his experience really helped us out and made our visit very comfortable. More

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Extraordinary Experience-Pay it Forward After buying numerous vehicles from Gorrud's and all through Fred Arnold, we've always had the best of service and have always been happy with our pur After buying numerous vehicles from Gorrud's and all through Fred Arnold, we've always had the best of service and have always been happy with our purchase. We've had all our vehicles serviced there also and they've always done an excellent job ensuring our needs have been met. Whenever we needed a vehicle Gorrud's always had a vehicle that suited us for that time and in our price range and felt confident in what we were buying. We felt that the customer was first and they went beyond to ensure the customer was happy. This is why we returned to buy a vehicle, however in a very different circumstance. Fred Arnold and Gorrud's went far and beyond what anyone would ever expect in a time of need and not only hand picked a vehicle that most suited what we needed, but arranged to have me test drive it, buy it and have it ready for me the next day for pickup. Sometimes when you think everyone is out to get you, you have something like this happen to you and it makes you stop and think how kind people are and are willing to go far and beyond what is expected. I have told so many people of the extraordinary experience we encountered with Fred and Gorrud's and I hope this review will pay it forward as we will never forget this experience of exceptional service and kindness. Kathy & Don More

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Mazda 3 I purchased my first car with Gorruds back in December 2014, and I was given the best experience by Fred. He is amazing and really knows his stuff. Th I purchased my first car with Gorruds back in December 2014, and I was given the best experience by Fred. He is amazing and really knows his stuff. The process was really easy once i picked the car i wanted. I would recommed Gorruds to anyone looking to get a new vehicle and wants great customer service. More

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Gorrud's review (Fred Arnold) Fred Arnold was very helpful, friendly, and provided all relevant details in a straightforward manner. He answered questions, and addressed all conc Fred Arnold was very helpful, friendly, and provided all relevant details in a straightforward manner. He answered questions, and addressed all concerns all while being courteous and informative. If he didn’t have the information on a specific detail, he would immediately go and find the answer. He was also very thorough explaining the auto rewards program, and had an overall informative and honest manner. When I picked up the car, it was detailed, spotless, and was completely inspected and serviced. Three and a half weeks after I had taken delivery of the car, the car would not start; the battery was dead. Fred had the car towed to Gorrud’s, and the battery was completely tested to provide me with the assurance that there was nothing wrong. I was pleased that they stood behind the car, and made sure that my concerns were addressed. More

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Great Experience! My parents have been customers of Fred Arnold's for years. After my car accident, I was overwhelmed with the unexpected need for a new car. The firs My parents have been customers of Fred Arnold's for years. After my car accident, I was overwhelmed with the unexpected need for a new car. The first and only dealer I went to was Gorrud's - to see Fred! Fred was patient, he listened, and he understood that I was under stress. His knowledge and advice changed my experience from nervous and unsure, to relieved and exited! Fred and Kevin had my new car ready very quickly - it was shampooed, spotless, and even had my new winter tires on! I cannot thank Fred, Kevin, and their Service dept. enough for the time and care they took to make me one very happy customer, and the proud owner of my Nissan Rogue! More

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I was referred to Fred at Gorrds by one of my colleagues at work. I came in looking for a particular kind of vehicle, year and model with options. Fred was upfront ins saying that they do not have any and at work. I came in looking for a particular kind of vehicle, year and model with options. Fred was upfront ins saying that they do not have any and it will take some time to get. They took an order sheet and went to the auctions. It took a few weeks but they finally found one up in Ottawa and shipped it down.When they did find it they called me before to give the particulars to see if I would want it. It sounded good and then Fred said that it would still have to pass the inspection at Gorrds before they would sell it. Fred and Jason were great through this whole thing and so was Mary Lynn Freenan, the business Manager. It was a very good experience. Have already recommended them to a friend who is looking to get a car. More

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The experience of purchasing the car, a 2010 Hyundai Elantra Touring, was a positive one, with Fred Arnold providing helpful and courteous service. The listed internet price by Gorrud's was at the top e Elantra Touring, was a positive one, with Fred Arnold providing helpful and courteous service. The listed internet price by Gorrud's was at the top end of the Canadian Black Book pricing and was not negotiable. I trust this will be reflected in the quality of the car and Gorrud's standing behind the sale with hassle free warranty work if it is necessary on the remainder of the manufacturer's warranty. The reason I accepted the no dicker price on the car was Gorrud's good reputation and having the car inspected by my mechanic. Harry McWilliams More

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