Erin Healy | Page 36

Silverado This is the 3rd new truck purchased from Lakewood. Have never felt the high pressure sales tactics experienced at other dealers Everyone was friendl This is the 3rd new truck purchased from Lakewood. Have never felt the high pressure sales tactics experienced at other dealers Everyone was friendly and very patient with our questions and took time to work with us to figure out the model and options best suited to us (even when we couldn't decide on a colour). The girls in the Finance area were very accommodating and knowledgeable and explained all options. Overall this was another great experience! Love our truck. More

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Great service and atmosphere Everyone is always extremely friendly and helpful. They put forward a very sincere attitude. Everyone is always extremely friendly and helpful. They put forward a very sincere attitude. More

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Im really satisfied with the whole process. Everything went so smoothly, and everyone who I dealt with was great! The whole experience was very good and the sales rep who helped me - Robert - wa Everything went so smoothly, and everyone who I dealt with was great! The whole experience was very good and the sales rep who helped me - Robert - was nice and not pushy at all, which is something I was really happy with! More

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Friendly customer service Our family has purchased two vehicles, in the past two years. We have found the service from Everett and Erin to be of high quality. They are both k Our family has purchased two vehicles, in the past two years. We have found the service from Everett and Erin to be of high quality. They are both knowledgable regarding their areas of expertise. We like Everett's approach and his friendly attitude. We have encountered very loud and aggressive sales staff at other dealerships and that is not Everett's approach, which we appreciated. One area that seems to need improving is the service dept. they continue to mix up appointment times and cars that are coming in for service. There also seems to be a need for more internal communication between sales staff and service staff. All that being said I highly recommend Lakewood Chev for any car purchase and we would use them again if the opportunity presented itself. More

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They know your name After 10 year of being in Canada I finally found a dealership where they know your name and put in much effort to know you better so they can interact After 10 year of being in Canada I finally found a dealership where they know your name and put in much effort to know you better so they can interact on your level of feeling and needs. For me it's important that they understand the client, it's the only way to provide the right service. Keep up your approach! John (Jan) Souman More

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Brent Probert My purchasing of my new Silverado was a very comfortable feeling, no pressure. The sales team that assisted me were very well versed with the product. My purchasing of my new Silverado was a very comfortable feeling, no pressure. The sales team that assisted me were very well versed with the product.Well done!!! More

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Great team I was looking for a new Chevrolet, and the team at Lakewood Chev had a very good reputation with friends of mine over the years. My experience with t I was looking for a new Chevrolet, and the team at Lakewood Chev had a very good reputation with friends of mine over the years. My experience with them was very good from the beginning in March 2014 until the car was delivered in June 2014 from GM. This process of course involves many people, but I must thank Jim, Erin, Dan, and Geoff for the great service. They made sure phone calls or Emails were taken care of in a timely manner, and the whole process was near seamless with car selection, financing, options, and delivery. Although Erin primarily takes care of financing she also assists with getting the vehicle registered, and can expedite the whole insurance process; thus less headaches for the car buyer to worry about. Furthermore Lakewood has a customer information night where we get to tour the facilities, and meet more of their staff who will be taking care of our vehicles from parts, service, and the body shop. As customers we even receive FREE paint chip touch ups, but you have to ask for Rob over in the body shop otherwise he feels too neglected over there. I'm glad I chose Lakewood Chevrolet, and hope to be a longtime customer. More

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