Enna Pinacho
Enna Pinacho at ToyotaTown

Enna Pinacho | Page 3

Service Advisor

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

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5.0
176 Reviews

I have been in the Automotive Industry for 10 years, started as a cashier at a GM Dealership, over time on the course of my 7 years there, I transitioned to Service Administrator booking appointments and looking after the internal accounts on vehicles being Safety for Sale. Currently I am at 3 years working at a Toyota Dealership, where I am a Service Advisor. I have been working hard to establish a new way of providing a Service for my customers, that only by working on this field, a person is able to mold to benefit the Service that suits better for individual needs. Customers are very important, helps us to outgrow our line or work around such a competitive market, so nurturing and caring for a customer's vehicle as if it was your own, enhances the experience to a satisfactory level that creates connections that can last for a long time. Hope I can continue dedicating my services to the people that come to see me!!

Dealership Experience

4 yrs, 1 mo

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

5.0

176 Reviews

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176 Reviews of Enna Pinacho

December 29, 2024

Dealership Rating
Employee Rating

Was in for service Friday December 27th my advisor was all ready for me she got me in and out in less than 2 hours very impressive and really new what was happening with my Corolla Hybrid very happy with More

by Kevin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

December 26, 2024

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I like this dealer since I feel at hone however areas of improvement are necessary to complete and improve customer satisfaction ( corona era well gone) More

by Mazen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Geordie Hock, Rita Dalal , Can’t remember their name

December 18, 2024

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Employee Rating

Very pleasant individual. Courteous. Well-spoken. Accent a pleasant addition. No obstacle to understanding at all. More

by Mr. Hoth
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

December 13, 2024

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Amazing dealership to deal with had a great experience with Ana. The service advisor that took good care of me very honest very helpful. I would definitely recommend this dealership to anyone. More

by Tlisettealvarez
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Wakefield

December 11, 2024

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Employee Rating

Enna was thorough and attentive in listening to the concerns about brakes, and even though the appointment was for service package, she was able to get the mechanics to replace necessary parts same da More

by Pvbnk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LaToya Berry

December 06, 2024

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Employee Rating

We ended the visit for Maintenance as always. . Very satisfied See you in sex months from now. Ciao!! More

by Frank
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

November 20, 2024

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Service was thoroughly explained, as was pricing. Any questions that I had were answered in detail. Always a job well done, I am very happy with the quality provided! More

by Coco
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Recommend Dealer
Yes

November 18, 2024

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Great experience with everyone I've met, and have helped whenever I've asked. I would recommend them. More

by Craig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sylvia Donovan

November 18, 2024

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Employee Rating

Explained the work required very well. Was very honest in her assessment of the trim. More

by jlutman48
Service Price Transparency
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Recommend Dealer
Yes

November 18, 2024

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Very thorough and helpful. Explained everything with pricing, Received the vehicle when promised. Thank you! More

by Jfv22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason DeFelice

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