Eli Rivera
Eli Rivera at Crest Volvo Cars
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Eli Rivera

Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
14 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

4 yrs, 7 mos

Languages Spoken

English English

5.0

14 Reviews

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14 Reviews of Eli Rivera

May 02, 2024

Dealership Rating
Employee Rating

Prompt and courteous service. Good explanations. Clean and modern facilities. Friendly and knowledgeable staff members. More

by mikebellin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

May 03, 2024

Crest Volvo Cars responded

Thank you for taking the time to leave such a detailed and positive review! We're delighted to hear that you experienced: prompt and courteous service (Efficiency and friendliness are at the heart of what we do), good explanations (We believe clear communication is key to building trust), clean and modern facilities (We strive to provide a comfortable and welcoming environment for our customers) and friendly and knowledgeable staff members (Our team is passionate about Volvos and dedicated to assisting you). Your kind words motivate us to keep delivering exceptional service. Thank you for choosing Crest Volvo Cars!

April 15, 2024

Dealership Rating
Employee Rating

Consistently consistent stellar customer service! Wonderful people and state-of-the-art premises. An oasis of high end care provided by expert personnel and delivered effortlessly for any Volvo owner More

by Alice in Volvoland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Crest Volvo Cars responded

Wow, what a fantastic review! Thank you for taking the time to share your experience. We take a lot of pride in providing consistently stellar customer service, and it means the world to us that you recognize the efforts of our wonderful team. We strive to create a state-of-the-art environment that feels like an oasis, and we're thrilled you feel that way. Our expert personnel are dedicated to delivering effortless high-end care for every Volvo owner, and your lingering positive impressions after each visit make all the difference. Thank you for choosing Crest Volvo Cars!

March 31, 2023

Dealership Rating
Employee Rating

Friendly and knowledgeable staff made for a enjoyable buying experience. My sales consultant answered all my questions and encouraged me to reach out for any future questions I might have. Will recommend More

by Cecibock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott

Mar 31, 2023

Crest Volvo Cars responded

Thank you for your five-star review!

January 27, 2023

Dealership Rating
Employee Rating

We test drove a 2019 Volvo XC 90 Plug-In Hybrid and Eli Rivera was our sales representative. We currently drive 18 and 20 year old vehicles so the 2019 Volvo had many features that we are not familiar wit More

by Don
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 06, 2023

Crest Volvo Cars responded

Thank you for your five-star review!

January 21, 2023

Dealership Rating
Employee Rating

Extremely helpful and knowledgeable salesperson & finance department. Saved us a lot of money , time and gave us great confidence in our vehicle and warranty . We will definitely buy from Crest again ! Fin More

by Duanecrews76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Whyte

Jan 24, 2023

Crest Volvo Cars responded

Thank you so much for your positive review!

December 10, 2022

Dealership Rating
Employee Rating

Eli was a wonderful sales representative to work with! He made the car buying process smooth and easy. He truly went above and beyond and even drove my car to me, when it arrived from the factory. I would More

by Ashleigh3noble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 30, 2022

Dealership Rating
Employee Rating

Simple and Easy. Picked out my truck, traded two vehicles in. Next thing you know I’m driving home in my new vehicle! More

by Jcrosby2416
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Madolyn McPhail , Jimmy Crosby, Jeremy Hernandez, Sam Hilou, Duncan McPhail

Sep 09, 2022

Crest Volvo Cars responded

Thank you for your positive feedback!

April 13, 2022

Dealership Rating
Employee Rating

Everyone is so nice and very professional at Crest Volvo! I’m always happy with my service and how much I feel cared for any time I’m there!! More

by Tana16
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher , David Whyte

Apr 14, 2022

Crest Volvo Cars responded

Thank you for your positive feedback!

April 03, 2022

Dealership Rating
Employee Rating

Excelllent experience purchasing a new XC60. Eli made the experience seamless and quick. I would highly recommend More

by phoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott

Apr 04, 2022

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 01, 2022

Dealership Rating
Employee Rating

Eli is absolutely fantastic! Understood what I was looking for and got me a great value!!! More

by jonganaden
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Hernandez

Mar 03, 2022

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

1

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