"My Volvo experience "
Great overall service. Exceptional service from Naomi Wintzen. Naomi took the time to understand my requirements and was able to make the proper vehicle accordingly. Excellent customer experience.
"Great experience leasing a V60"
Naomi was very helpful and knowledgeable and most importantly did not push us at any point unlike most car sales persons.
The entire experience was efficient and professional. I hope the Volvo of Toronto service experience is just as good.
Our experience with Volvo of Toronto was great.
We felt as though we were totally taken care of and that Naomi and Edit went out of their way to make sure we were happy. The entire process was handled expertly and efficiently. Thank you!
" Volvo of Toronto the best!"
Leased a brand new xc90 in October, loved the experience, treated fairly, they went out of their way to help us during our March holidays. My son and I just bought his first used car from them...great deal, easy, trustworthy...so easy.
"Friendly, helpful, knowledgeable service!"
Just got my new car recently. 3rd Volvo. Last one was 15 years old! Great experience all around! Helpful staff always ready to accommodate and answer questions.
"Thank you, Shawn!"
We came in for a test drive and met Shawn, we were very impressed with how knowledgeable he was about all the features of the car and took the time to explain so many of the details, while still being respectful of our timetable. He was courteous and efficient.
Also, the same for Edit, who wrapped up the paperwork with professionalism and ease.
I would recommend Volvo of Toronto to anyone seeking a new car.
"purchased 2018 xc60Nov 2017now totally ignored!"
vehicle is great, secure,great to drive
. sensus navigation system upgraded twice
tried numerous times to reach sales mgr and service to no avail.
purchased winter tires from dealership attempted 4times to reach staff member today regarding issue.
I am a former volvo owner and terribly disappointed in lack of concern for customer
"Why I'll keep going back"
- Noah R
My wife and I have been Volvo drivers for close to twenty years and just traded in for our third, all of our vehicles "certified pre-owned" and purchased from Volvo of Toronto. My wife drives a lot in the city (and Toronto, if you don't know, is a city of wicked seasons) and I do most of the driving for the several trips we take every year to Nova Scotia, on Canada's east coast - a distance of 1000 miles/ 1600 km. There is no better seat for comfortable driving, even twelve hours a day, than Volvo's though that's only part of the reason we stick by these great cars. The whole experience is even more gratifying if you're able to shop from Volvo of Toronto or some place similar. Our relationship with the service team (if you're about to drive 1600 km in winter in Canada you'll want to know your car's in top shape) is superb, the franchise boss Lee Potter was totally on our side when there was an issue with what exactly was covered by Volvo's extended warranty and made sure we were not left short, and when we decided to trade in this last month (for a 2015 XC60 T5) we were treated every bit as importantly as if we were buying one of their top-of-the-line new models and expertly dealt with by Katelyn Frame, the sales person taking care of us. There's a really good feeling at this dealership, and our treatment over the years has never been short of excellent.
"Great Experience and Phenomenal Customer Service"
- Yoko & George
Shawn was very knowledgeable and informative and made our decision making easy by giving us transparent and straight-forward information/suggestions/options. He was always available for us and made entire process from the visit to the pick-up and even a follow-up for additional services seamlessly. Edit from Finance was also wonderful and great to work with. She explained the conditions and packages in details but simplified so that it's easy to understand and make decisions. Overall we had a great experience, and we highly recommend Shawn and Edit.
"Fantastic pressure free buying experience "
Purchased a Volvo XC60 at Volvo of Toronto. Had a fantastic buying experience with Martin.
He was very polite and thorough in the buying process. He took the time to guide us through what financing is available and even offered a better priced, higher trim model for us when the one we test drove was unavailable for purchase.
Edit was very welcoming in helping us arrange the finance of the vehicle and guided us through the warranty option of which we purchased one for peace of mind. We felt no pressure to buy more than we need.
And thank you Moe for coming out and welcoming us when we were checking the car out. It made the entire experience better knowing everyone is so friendly here.
I will definitely recommend friends and family to come here and to see Martin if they are ever interested in purchasing a Volvo.
And thank you for the Volvo Moose Plush Toy! It looks super cute in the back of the car!
Mark and James