Eden Donahue | Page 17

Nicely detailed and clean used vehicle! From our first internet sales connection to the final handshake it was a pleasurable experience! To see a vehicle clean and detailed upon arrival w From our first internet sales connection to the final handshake it was a pleasurable experience! To see a vehicle clean and detailed upon arrival was awesome! An amazing first impression! The sales reps that looked after us didn’t even hesitate to address our concerns and went above and beyond! Highly recommend Great West for whatever brand of new or used your after! More

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Buyer beware. Be cautioned We just purchased a used car from this company. They were honest about the carproof information but the car still had a broken front bumper so my in We just purchased a used car from this company. They were honest about the carproof information but the car still had a broken front bumper so my insurance company wouldn't offer us full coverage until the damage was repaired. The sales manager, Eric was kind of sketchy because when a told him that they had to fix it or we couldn't insure it he said that he knew a broker that would insure me no problem. I told him no. They agreed to fix it. They put a new bumper on but did not replace the air deflector underneath. When I questioned them Eric told me that's an add on and has no function and your insurance company has seen the repair and agreed to insure it so we aren't going to do any more work on it at a loss to us. I reminded him that we had discussed that part specifically when we talked about fixing the front end before we would buy it. He didn't care at all. So there we were...fixed but not fixed to my satisfaction and they seriously could not possibly have cared less!! Eric actually called me before they got the new bumper and asked me if I thought a used navy bumper would be "good enough" on a SILVER car!! Umm nope! I mean would ANYONE be ok with that on a $13,000 purchase?? I took it to a bodyshop yesterday and was told that it in fact is a functional part of the bumper assembly in that it helps to keep the radiator cooler and keeps dirt from splashing up into the motor! It's going to cost me $160 to have the part put on and the repair to be correct and complete. I feel that they were friendly enough but that they care FAR more about their bottom line than they do about quality of customer service. I will NEVER purchase a car from them EVER AGAIN. They don't give a rip that I've had the car for 3 days and already have to add $160 to the purchase price. I was not impressed at all. I don't feel like they can be trusted. Buyer beware. Be cautioned. That's that. Wanda Wiedeman More

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really great people friendly staf they helped me understand everything I needed to know as long as you ask the questions they made me feel comfortable even tho I was a nervous wreck Ly they helped me understand everything I needed to know as long as you ask the questions they made me feel comfortable even tho I was a nervous wreck Lyle was a really understanding guy he made sure I was taken care of even Sat with me waiting on the paperwork over all I couldn't ask for a better guy to deal with so ask for Lyle or gater lol More

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Buying made Easy!! Our purchase experience, was made as easy and simple as I could ever imagine, thanks to the hard work on our behalf, by Eden Donahue. I am not one for Our purchase experience, was made as easy and simple as I could ever imagine, thanks to the hard work on our behalf, by Eden Donahue. I am not one for aggressive sales people, and Eden simply let things move at our pace, with the appropriate amount of guidance. She worked for us, to ensure we were getting the vehicle we wanted, when we wanted it, and more importantly; at the price we wanted. She came through on absolutely everything she had promised us, and the end result was that we walked away, with the keys to our new vehicle, both with big smiles!!. I mentioned to Eden, that she had made the whole process so easy and comfortable for us. It was absolutely excellent dealing with her. She has a wonderful personality and she really knows her stuff!! She answered every question we had for her. Extremely knowledgeable and friendly!! Just a pleasure to work with!! I will not hesitate what so ever to direct anyone looking for a vehicle to come in and meet with Eden. More

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very happy experience Eden Donahue helps us to find a great car for our growing family. we are very happy and satisified with our purchase at this dealer. Eden Donahue helps us to find a great car for our growing family. we are very happy and satisified with our purchase at this dealer. More

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Awesome experience! My wife and I had bought a used truck from GWC. We dealt with Eden and Eric. They were very accommodating and friendly. They went above and beyond in My wife and I had bought a used truck from GWC. We dealt with Eden and Eric. They were very accommodating and friendly. They went above and beyond in helping us find our perfect truck. I would highly recommend anyone to shop with GWC and tell them to ask for Eden! More

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Superb customer service I first viewed my new Jeep online and sent an enquiry, Eden responded to my enquiry promptly and was able to answer all my questions. I first viewed my new Jeep online and sent an enquiry, Eden responded to my enquiry promptly and was able to answer all my questions. More

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Awesome! Eden Donahue took care of all my needs start to finish! From my initial email inquiry to coming in on her day off to make sure i got set up with the Eden Donahue took care of all my needs start to finish! From my initial email inquiry to coming in on her day off to make sure i got set up with the right truck! Thank you Eden! More

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Great experience with Eden! I had a great experience buying my Jeep Grand Cherokee from Eden! She was really helpful and didnt pressure us at all, she let us drive the vehicle we I had a great experience buying my Jeep Grand Cherokee from Eden! She was really helpful and didnt pressure us at all, she let us drive the vehicle we liked and then had her manager come up with pricing which ended up being such a great price that we put a deposit on the vehicle that same day. We wanted the time to make sure we were able to look at some other vehicles so they gave us a few days to hold the vehicle but we couldn't find anything that even came close. Eden was a breath of fresh air to deal with and working with the finance team was awesome as they also didnt pressure a bunch of warranty upgrades. I love my Jeep! More

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Purchasing a new Dodge Caravan Great experience buying my new dodge caravan. Eden was awesome to deal with she answered all of my questions and she made herself available in order t Great experience buying my new dodge caravan. Eden was awesome to deal with she answered all of my questions and she made herself available in order to make a deal happen in a very short time frame. Mike the finance manager was also fantastic! Jim in finance was also a pleasure to deal with. Really appreciate the entire team at GW for making a not so easy process as painless as possible for me. Highly recommend GW and more specifically if your looking for an awesome sales person go see Eden Donahue she is honest upfront, and truly cares about her customers and the product she is selling! Thanks again everyone Will be back for my next vehicle purchase. Ashley More

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