Doug Phillips | Page 2
Pre-Owned Vehicle Internet Manager
Westside Lexus
12000 Katy Fwy
Houston, TX 77079
I am a native Houstonian that has been in the automotive industry since 1976. I have hands on experience in all aspects of the auto industry, from sales, service, parts, finance and management. I have been with Westside Lexus since 2006, and a "Top Performer" for our dealership.
Read more98 Reviews
Write a ReviewDealership Experience
18 yrs, 4 mos
Industry Experience
47 yrs, 9 mos
Specialties & Trainings
GM/Chrysler/Mitsubishi/Honda Dealer Management Grad
Lexus Master Certified
Lexus Certified Delivery Specialist
Pacific Institute Facilitator School
View more specialties & trainings98 Reviews of Doug Phillips
October 27, 2023
I have bought and sold many cars in the last 40 years. This experience was the absolute best of any of them. Doug was open and honest with me from the time I stepped on the lot to delivery. He the details This experience was the absolute best of any of them. Doug was open and honest with me from the time I stepped on the lot to delivery. He the details of the car I was interested in and was able to answer all my questions. He was patient with both me and my wife as we debated between 2 different cars. We were taken car of by all! More
Other Employees Tagged: JT Teodoro
August 17, 2023
I called Westside Lexus to inquire about a used Car. Doug Phillips took the call and was very helpful in answering all of my questions and was able to tell me a lot of history about the car. Doug was no Doug Phillips took the call and was very helpful in answering all of my questions and was able to tell me a lot of history about the car. Doug was not able to be there when we came to drive it so he asked his colleague David Wasaff. Our experience with David was exceptional. He is knowledgeable, helpful, and funny. We enjoyed visiting with him and appreciated him working so hard to put me in my dream car. Thank you David and Doug. More
Other Employees Tagged: David Wasaff
August 13, 2023
Everyone is very helpful and love the customer service. There isn’t long wait, I went for my license plates, I was out of there in less than 10 minutes. There isn’t long wait, I went for my license plates, I was out of there in less than 10 minutes. More
July 23, 2023
I give Doug FIVE STARS! !! He really gave a boost in my shopping experience for a Lexus. I almost gave up shopping for one, other dealers were a nightmare. The customer servi !! He really gave a boost in my shopping experience for a Lexus. I almost gave up shopping for one, other dealers were a nightmare. The customer service has really gone down, but Doug made the difference. I highly recommend Westside Lexus, go and ask for Doug. Phillips. More
April 18, 2023
Doug Phillips is an excellent Sales Consultant! Doug helped me find my 1st Lexus vehice. Sam Chau is a fabulous Finance Manager. The entire process took less than 1 hour on a Friday which is unhear Doug helped me find my 1st Lexus vehice. Sam Chau is a fabulous Finance Manager. The entire process took less than 1 hour on a Friday which is unheard of! Thank you Doug and Sam for all of your assistance. I will recommend Westside Lexus to everyone. More
Other Employees Tagged: Sam Chau
February 26, 2023
Service was exemplary. This is the fifth Lexus I have purchased from Westside Lexus and I have been satisfied with all of them. Doug Phillips is my ‘go to’ go for purchase This is the fifth Lexus I have purchased from Westside Lexus and I have been satisfied with all of them. Doug Phillips is my ‘go to’ go for purchase of the vehicles and he has always been extremely helpful and informative. I have had positive experiences with Paul Rockett and Judy Patareu, finance dept. good job. Bob Ebner More
Other Employees Tagged: Judy Patureau, Paul Rockett, Andrew Nagler
January 20, 2023
Great dealership! I never had used Westside before but when I did purchase a vehicle I was very pleased ! They take care of you . Can’t go wrong with these folks. I never had used Westside before but when I did purchase a vehicle I was very pleased ! They take care of you . Can’t go wrong with these folks. More
January 12, 2023
I never felt so secure while buying a used car at any place. mr. Doug Phillips made me feel that way. very professional, High customer service standards! I am satisfied with my Toyota Highlander very place. mr. Doug Phillips made me feel that way. very professional, High customer service standards! I am satisfied with my Toyota Highlander very much! More