Andrew Nagler
Andrew Nagler at Westside Lexus

Andrew Nagler

Service Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
155 Reviews
4.9

155 Reviews

Write a Review

Dealership Experience

14 yrs, 9 mos

155 Reviews of Andrew Nagler

April 23, 2024

Dealership Rating
Employee Rating

Andrew has always gone above and beyond our expectation. In a world were customer service is lacking Andrew proves that customer service is alive, he provides service at a high level. Andrew has always an More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Westside Lexus responded

Sandra, we're ecstatic to know that Andrew has consistently exceeded your expectations at Westside Lexus! It's great to see his dedication and high level of service recognized. We'll make sure he gets the praise he deserves. Thanks for sharing your experience with us!

April 17, 2024

Dealership Rating
Employee Rating

I've had a very positive experience working with Andrew. He is a consummate professional and proactive about communicating and keeping me informed on the status of my vehicle that is being serviced. More

by jaime.mani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Westside Lexus responded

Jaime, we're delighted to know that Andrew provided you with a positive experience at Westside Lexus. We always aim for clear communication and top-notch service! Thanks for your review.

April 17, 2024

Dealership Rating
Employee Rating

Lexus products are of excellent quality, reliable, durable, the technical service is meticulous and they do their job very well. I congratulate you More

by salomoncohen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Westside Lexus responded

Salomon, we appreciate your kind words about our Lexus products and technical service at Westside Lexus. We're committed to providing top-notch quality and reliability. Thanks for the congratulations!

April 17, 2024

Dealership Rating
Employee Rating

Best service department and wonderful waiting area. Andrew Nagler is always the Best with his communication and prompt service. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Westside Lexus responded

Craig, we're glad to know you had a great experience with Andrew and our service department at Westside Lexus. Thanks for the positive feedback!

April 16, 2024

Dealership Rating
Employee Rating

Andrew communicates with me, informing me of my car repairs and maintenance. He clearly explains the details needed for my car. He conveys genuine concern regarding my satisfaction with my car repairs More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Westside Lexus responded

Ruth, it's great to know that Andrew kept you well informed about your car repairs and maintenance at Westside Lexus. We appreciate the feedback and are glad everything was handled promptly!

April 16, 2024

Dealership Rating
Employee Rating

Fantastic service from Andrew. He was very involved and made everything easy. I was very happy! My only complaint was my car was not as clean as I expected it to be (based on pa More

by Jgjax3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Westside Lexus responded

We're glad to know Andrew provided you with a fantastic service and made everything easy for you here at Westside Lexus! With that said, we apologize if the cleanliness of your car didn't meet expectations, and we'll certainly take note of this feedback. Thanks for sharing your experience with us!

April 15, 2024

Dealership Rating
Employee Rating

Andrew does an excellent job when working with my appointment. He is an excellent service representative! Thanks More

by tedtriche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Westside Lexus responded

Ted, it's great to know Andrew provided excellent service during your appointment at Westside Lexus. Thanks for sharing your experience!

April 03, 2024

Dealership Rating
Employee Rating

I always appreciate Andrew and his excellent assistance. Thank you for being responsive About the process. More

by kendallrainer1
Recommend Dealer
Yes
Apr 04, 2024

Westside Lexus responded

Kendall, we're glad to know that Andrew's assistance met your expectations at Westside Lexus. Thanks for acknowledging his responsiveness! We are here for anything else you might need down the road!

March 30, 2024

Dealership Rating
Employee Rating

Andrew has done an exceptional job overseeing service for my RC 350. I will always bring my car back to Andrew and Westside Lexus. Additionally, Mark Thomas oversaw some repair work in the collision center a More

by louis.carpenter02@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas

Apr 01, 2024

Westside Lexus responded

Louis, we're glad to know that Andrew and Mark provided exceptional service for your RC 350 at Westside Lexus. We apologize about the rental car experience with Enterprise, we'll definitely look into this matter. If there's anything else you'd like to add, please don't hesitate to reach out to us again. Thanks for sharing your feedback!

March 27, 2024

Dealership Rating
Employee Rating

I've been taking my SUVs in for service at Westside Lexus for years and have never been disappointed. Andrew Nagler is an excellent service advisor who listens and treats you respectfully and professionally More

by vegas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2024

Westside Lexus responded

We're glad to know that you've had consistently positive experiences with us at Westside Lexus, especially under Andrew's guidance. We appreciate your loyalty and look forward to continuing our relationship in the years ahead!

1
...

Dealership Inventory (794 Vehicles)

used 2019 Lexus ES 350 car, priced at $33,888
2019 Lexus ES 350
used
Blue exterior
Automatic
Front-wheel Drive
used 2016 Lexus RX 350 car, priced at $24,888
2016 Lexus RX 350
used
Satin Cashmere Metallic exterior
Automatic
Front-wheel Drive
used 2021 Nissan Rogue car, priced at $23,888
2021 Nissan Rogue
used
White exterior
CVT
Front-wheel Drive
used 2020 Ford F-150 car, priced at $30,888
2020 Ford F-150
used
Oxford White exterior
Automatic
Rear-wheel Drive
new 2024 Lexus LX 600 car, priced at $113,805
2024 Lexus LX 600
new
Ultra White exterior
Automatic
Four-wheel Drive
used 2019 Mercedes-Benz E-Class car, priced at $35,949
2019 Mercedes-Benz E-Class
used
Black exterior
Automatic
All-wheel Drive