Doug Keen | Page 25

Old faithful I have done business with Doug Keen at Erinwood Ford on my vehicles for the past 5 years, with a new lease every 2 years. Erinwood always gives me to I have done business with Doug Keen at Erinwood Ford on my vehicles for the past 5 years, with a new lease every 2 years. Erinwood always gives me top dollar for my trades, and a great price for my new vehicle, and they make it a hassle free experience every time. Doug is very professional, knows his products, and is very honest and easy to deal with. All of my requests are always dealt with promptly, and the leasing and service staff are on task to get me out the door and back on the road quickly. I regularly recommend Doug and Erinwood to friends and family. More

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Great Expectations I just bought a new F-150 from Erinwood on the recommendation of my best friend's brother. What a great experience, pricing was better than any other I just bought a new F-150 from Erinwood on the recommendation of my best friend's brother. What a great experience, pricing was better than any other dealer I spoke to, and they had great in stock selection. I really enjoyed talking with Doug as he was so kind and knowledgeable, he really listened and understood my needs. (Something I have never experienced in car sales before) I will be back for my next vehicle purchase! More

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Lovely to work with! Our friends referred us to Doug and we understand why they did. Doug was a pleasure to do business with. He is very friendly and transparent, and did Our friends referred us to Doug and we understand why they did. Doug was a pleasure to do business with. He is very friendly and transparent, and did everything he could to get us the best price for our trade-in and then the purchase price of the new vehicle. The entire interaction with Doug, Adam and Nick was very smooth, friendly and I would recommend them to friends any day. Thank you! More

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Consummate professionals!! Dealt with Doug Keen and Nick Palalas - Erinwood Ford purchasee of my mom's 2008 Ford Fusion. Great experience. Smooth transaction in a timely manne Dealt with Doug Keen and Nick Palalas - Erinwood Ford purchasee of my mom's 2008 Ford Fusion. Great experience. Smooth transaction in a timely manner. Would highly recommend them. More

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superior experience From the moment I walked into the Dealership I felt comfortable. I didn't feel pressure at all and had a the feeling that Doug was looking after my in From the moment I walked into the Dealership I felt comfortable. I didn't feel pressure at all and had a the feeling that Doug was looking after my interest. Thank you. More

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My brother-in-law's recommendation! Glad I took my brother-in-law's recommendation to go to Doug Keen at Erinwood Ford. Got a fair deal, great service, a wonderful new vehicle and enjoye Glad I took my brother-in-law's recommendation to go to Doug Keen at Erinwood Ford. Got a fair deal, great service, a wonderful new vehicle and enjoyed the overall experience. Thank you Doug! We don't like to shop outside of Niagara but happy we did this time. More

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Still great after all of these years Eight years ago I purchased a Ford Edge from Erinwood Ford. In the fall I went to a few Ford dealers in the area to see about replacing this vehicle. Eight years ago I purchased a Ford Edge from Erinwood Ford. In the fall I went to a few Ford dealers in the area to see about replacing this vehicle. I stopped into Erinwood and met Doug. He was very patient as he walked through the new Edge models and specifications which impressed me. No pressure which I appreciated and he ultimately assisted in securing a 2016 model when the 2015 models were not available. I grew up in the car business and would recommend Doug to anyone who is contemplating purchasing a new Vehicle. Very professional. More

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Such a comfortable fit Our second time at Erinwood Ford in under a year for a new vehicle, and the reason is simple. The whole team are seasoned professionals who work as on Our second time at Erinwood Ford in under a year for a new vehicle, and the reason is simple. The whole team are seasoned professionals who work as one to serve us, the buying customer. Chevon Jackson stepped in quietly and took the lead when my past sales advisor was away on vacation, both of them working together to bring us the best deal in a timely fashion. Thanks Doug Keen and Chevon Jackson, and all your colleagues who make Erinwood Ford seem part of our family too. More

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I will not go anywhere else I am in the service industry and I know what it takes to make a client very satisfied, Doug Keen does that with ease, his genunity, constant availabil I am in the service industry and I know what it takes to make a client very satisfied, Doug Keen does that with ease, his genunity, constant availability makes it very easy to access any information I need, remotely. This is my forth truck with Doug, I have recommended many people to him and they have walked away as extremely satisfied as I am. I don't recommend people easily because It's important to me to know that they will be well taken care of, with Doug, I know that my recommendations are validated, I know people at other dealerships but Erinwood Ford is the only place I will go as well as the only one I will recommend. More

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Great buying experience! After being involved in buying 4 different new vehicles from other dealerships in the past I was dreading going through the whole process again. Doug After being involved in buying 4 different new vehicles from other dealerships in the past I was dreading going through the whole process again. Doug at Erinwood Ford made the process straight forward and transparent. He listened to what I was looking for in my new vehicle, discussed the different packages that could provide what I was looking for, provided full price breakdowns for the different options I was looking at and took me out to test drive the exact vehicles I was considering (In the past I have had people at other dealerships try to push test drives in vehicles with way more features to try to silently upsell me, none of that here). My old car had broken down and I needed a new vehicle quickly, the type of situation some salespeople would try to leverage to gouge you but Doug went above and beyond to provide a great price on my new 2016 Escape! I am very pleased and will definitely recommend Doug and Erinwood Ford to my friends and family! More

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