Dmitry Gumanov | Page 21

New Lease Purchase Buying a car from Jackson Acura is an excellent experience from start to finish. Their sales and service team are very professional as well as thought Buying a car from Jackson Acura is an excellent experience from start to finish. Their sales and service team are very professional as well as thoughtful. Would recommend Jackson Acura to anyone wanting a 5 Star experience. More

by TOMALGIE Verified Customer Verified Customer

Report | Print

Purchase a new Acura MDX I purchased a new RDX last year from Jackson Acura and had a great experience with Reggie. With the addition of another grandchild to our family, we n I purchased a new RDX last year from Jackson Acura and had a great experience with Reggie. With the addition of another grandchild to our family, we needed extra seating and it was time to upgrade to a new MDX. Another great experience with Jackson Acura purchasing this vehicle! More

by TJHARKRIDER Verified Customer Verified Customer

Report | Print

Easy and pleasant I hate car shopping! Chege and Dmitry made the car buying experience easy and pleasant. We traveled 150 miles to see them and it was worth it! I hate car shopping! Chege and Dmitry made the car buying experience easy and pleasant. We traveled 150 miles to see them and it was worth it! More

by km Verified Customer Verified Customer

Report | Print

Great Customer Servive! Brittany, our service advisor was up front and very understanding. Our car was repaired in a timely manner and Brittany was professional throughout th Brittany, our service advisor was up front and very understanding. Our car was repaired in a timely manner and Brittany was professional throughout the process. More

by jshcarden Verified Customer Verified Customer

Report | Print

Excellent service I've been buying and servicing my cars with this same dealership for years. Always an outstanding service. Professional and knowledgeable team, friend I've been buying and servicing my cars with this same dealership for years. Always an outstanding service. Professional and knowledgeable team, friendly atmosphere, efficient service. More

by Maryia A Verified Customer Verified Customer

Report | Print

Good to Their word I worked with Chege, Dimitri, and Cody in service. I am sure that there were others in the service department that helped. We bought a used Honda Od I worked with Chege, Dimitri, and Cody in service. I am sure that there were others in the service department that helped. We bought a used Honda Odyssey. We got the Exterior/interior protection service/product. When we got the vehicle home there was a squeak in the front suspension over a month the service department fixed it under the 9- day warranty. You guys were true to your word and never complained or made me or my wife feel like a burden. My only complain with this process is that I wish that there had been a little better communication. I usually had to call for updates, but I know that I am not the only customer as well. We also had a problem with the exterior paint protection application. When we got it home there were water spots that had not been buffed out before the protection had been applied. I brought this to the attention of Dimitri and it was fixed only when I picked it up, so that was really great as well. Thanks to Dimitri for listening and getting it taken care of. Everyone there is very nice, accommodating and a pleasure to talk with. Thanks for great service. Mistakes will happen but you guys do a great job of listening to the customer and doing what you can to put the customer first. Thanks for a long but overall great experience. My only reason for a good rating below is that myself and my wife feel like the water spots should have been noticed and dealt with before the protective coating was applied. More

by mercer4977 Verified Customer Verified Customer

Report | Print

World Class Dealership I’ve bought many cars over my lifetime and the purchase of my Acura Certified 2018 TLX was the best. Paul Silverman, my salesman, is knowledgeable an I’ve bought many cars over my lifetime and the purchase of my Acura Certified 2018 TLX was the best. Paul Silverman, my salesman, is knowledgeable and personable, never once made me feel pressured. The dealer gave me a fair price, the order and financing process was quick and efficient plus the car has a full tank of gas and they threw in all-season mats for free. More

by rob.morella Verified Customer Verified Customer

Report | Print

Very Satisfied. I like my TLX very much. I have bought a few cars from Jackson. Chege was easy to work with and the 2015 certified pre-owned TLX is a great car. I like my TLX very much. I have bought a few cars from Jackson. Chege was easy to work with and the 2015 certified pre-owned TLX is a great car. More

by DAVEP3 Verified Customer Verified Customer

Report | Print

Excellent new car purchase experience I worked with Chege on a new RDX lease. Chege was professional in all aspects: explaining the features of the car, working to get a deal on the trade I worked with Chege on a new RDX lease. Chege was professional in all aspects: explaining the features of the car, working to get a deal on the trade, and getting the lease that beat the competition. This is the 2nd car I have purchased from Jackson Acura and Chege. I would highly recommend giving him a call. More

by hunttodd Verified Customer Verified Customer

Report | Print

Great Service was on time. Stuff was pleasant and experienced. Got all my questions answered and services done. The coffe guy(don’t remember the name) was v Service was on time. Stuff was pleasant and experienced. Got all my questions answered and services done. The coffe guy(don’t remember the name) was very nice More

by mcelolichin Verified Customer Verified Customer

Report | Print