Cowboy Robert Goodman
Service Advisor
Mac Haik Ford Lincoln
7201 S Interstate 35
Georgetown, TX 78626
90 Reviews
Write a Review90 Reviews of Cowboy Robert Goodman
May 22, 2024
After having a few issues with getting a recall handled, I was called by the mobile service who said they would take care of it the next day; which they did. I wish I had been told about this the first time I was called by the mobile service who said they would take care of it the next day; which they did. I wish I had been told about this the first time I tried to get the recall handled. More
Other Employees Tagged: I can’t remember the tech that came to the house but he was great.
May 18, 2024
Cowboy is great, even though he changed positions within the company he took time to care of. We got "Big Booty Judy" back within a week. Cowboy is the G.O.A.T!!!!! the company he took time to care of. We got "Big Booty Judy" back within a week. Cowboy is the G.O.A.T!!!!! More
May 18, 2024
Nice place to work with the new bar to work with a laptop. The new coffee machine looks nice but I didn't try it. Service was perfect and even fixed a nail in one of my tires. Thanks, Sean laptop. The new coffee machine looks nice but I didn't try it. Service was perfect and even fixed a nail in one of my tires. Thanks, Sean More
Other Employees Tagged: Shay Piel, James Main, Mark Stepp, Charlie Tincher
May 04, 2024
Every one was very helpful and kind. They found what was wrong with my truck and fixed it no problem! They found what was wrong with my truck and fixed it no problem! More
Other Employees Tagged: Shay Piel, James Main, Mark Stepp, Charlie Tincher
April 19, 2024
Never met Dustin. I’m still having problems with the vehicle. The tire pressure sensor still intermittently comes on. The Service dept blew me off. Very disappointed I’m still having problems with the vehicle. The tire pressure sensor still intermittently comes on. The Service dept blew me off. Very disappointed. When I got home with the new car I had to re-clean it. The windshield washer fluid tank was empty suggesting there was no pre-sale check. More
Other Employees Tagged: Dustin Clarkson, Shay Piel, James Main, Mark Stepp, Charlie Tincher, Angel Martinez, Gabriel Baer , Angel Martinez
April 17, 2024
Cowboy and Conor were both efficient and professional. They handled our needs as if they were their own. Where some dealerships are a struggle, they made it easy, and secured my business from hear on out. They handled our needs as if they were their own. Where some dealerships are a struggle, they made it easy, and secured my business from hear on out. More
Other Employees Tagged: Conor
April 17, 2024
Mr. Goodman set a new high for service from a dealer. He is committed to make sure you are satisfied with your repairs. He did nine recall repairs at my location in only a couple of hours. I highly recommen is committed to make sure you are satisfied with your repairs. He did nine recall repairs at my location in only a couple of hours. I highly recommend Mac Haik service department. More